Troubleshooting

General

• Bitmain Antivirus Software Instructions
• Scanning less number of miners when using bulk managment tool
• Possible problems and solutions for Antminer Z11
• Miner swapping scam?! How to handle and avoid becoming a victim
• Viruses, malware and remote attacks on Antminers – How to prevent and remove them?
• How to calculate earnings and ROI?

PSU/Power

• How to detach APW9 PSU from Antminer S17/S17 Pro
• Can't power on the miner
• PSU problems and solutions
• Check if your miner is grounded properly
• How to use a multimeter to test PSU
• How to detach APW8 PSU from DR5, S11, S15 & T15

Network/internet set up

• Check the Gateway and DNS servers
• Can't connect to the Internet or find IP of miner
• Where and how to use IP Reporter

Miner's backstage

• Common problems indicated by miner's kernel log and ways to resolve them
• Hashrate showing ZERO
• Antminer ASIC status showing X
• Miner's hashrate is ZERO but it can be restored by rebooting
• Knowing the IP but still can’t access to miner’s backstage
• T9+'s Chain numbers and Fan numbers on miner status

See all 10 articles

Firmware

• Instructions of new multi-option firmware
• Can’t upgrade firmware/firmware upgrade failed
• Antminer Security Firmwares Q&A
• Difference between Low Power Mode and Low Power Enhanced Mode
• How to reload or upgrade firmware
• How to upgrade E3 firmware via SD card

See all 9 articles

Connect to mining pools

• Connect Antminer D3 to Pools - Antpool
• Connect Antminer S9i/S9/T9/S7 to Pools - Antpool/BTC.com
• Miner Cannot Connect to the Mining Pool
• How to connect E3 to Antpool
• Connect Antminer B3 to Pools_Anpool
• Connect Antminer X3 to Pools_Anpool

See all 8 articles

Control board

• S17/S17Pro/S9 SE/S9k/Z11 control board program recovery (SD card flashing with customized PW)
• How to disassemble and assemble control board from your Antminer S9 SE/S9k?
• How to disassemble control board from your Antminer S17/S17Pro?
• S9 series (S9, S9i, S9j, S9 Hydro) Control Board Program Recovery
• How to disassemble control board from your Antminer DR5?
• How to disassemble control board from your Antminer S15&T15?

See all 13 articles

Fans & other Antminer spare parts

• Troubleshooting for fans problems
• How to drain S9 hydro completely?

Hash board

• Understanding fixed-frequency and auto-frequency
• Troubleshooting for DR5/D5 hashboards
• How to disassemble the hashboards from DR5/D5?
• A3 Hash rate is low or a hash board is faulty
• D3 Hash rate is low or a hash board is faulty
• L3+ Hash rate is low or a hash board is faulty

See all 9 articles

Antrouters

• Trouble shooting - Antrouter R1, R1-LTC
• How to Upgrade Firmware - Antrouter R1, R1-LTC