Troubleshooting for Fans Problems

We summarize the following scenarios in which you may find the fans are having issues.

Scenario No.1——the fan speed is too low

Cause analysis and treatment methods
1. replace the corresponding position of the fan, test whether the fan is damaged, if the fan is damaged, you need to replace the fan.
2. If the problem is not solved after replacing the fan, the control board may be damaged, please replace the control board or return to the factory for repair.

Scenario No.2——the fan speed exceeds 10000

Cause analysis and treatment methods
1. Fan damage: replace the fan or return to the factory for repair.

Scenario No.3——fans are missing in the miner status

Insufficient number of fans in the runtime interface or a loss of fans statement when viewing the background log: Fatal Error: some Fan lost or Fan speed low!

How to copy Kernel Log into text form？

Cause analysis and processing methods
1. check the interface or log can detect the fan Fan number, you can locate which fan is not working, check whether the fan and the appearance of the connection line is physically damaged, if damaged, replace the fan.
2. check whether the control board connected to the fan port is damaged, if damaged, the control board can be replaced or returned to the factory for repair.
3. test whether the fan is damaged, if damaged, replace the fan.

Scenario No.4——more than a normal amount of fans are detected

There should be two fans display in the miner status but you find three or more fans. 

If you encounter any one of the above scenarios, please follow the troubleshooting steps as below,

1. Replace each fan in turn, whether the display is normal after the replacement of the fan.
2. If the fan are replaced still shows three fans, is the control board damage, please return to the factory for repair.

Should you have any inquiries, feel free to contact us for assistance.

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