Announcement & FAQ

Technical Support Updates

• Algorithms and Corresponding ANTMINERs
• Troubleshooting and Precautions when S19\S19Pro are Put on Shelves
• Firmware Update Tips Summary
• S9 Hydro needs to pay attention to the use of water quality requirements
• ASICBoost Firmware for ANTMINER S9 Series and T9+

RMA Policy Updates

• Scrapped Products Will not be Repaired
• BITMAIN extends the warranty for the ANTMINER 19 Series
• Warranty Policy Explanation on Returning Fan Only

Repair Centre Updates

• Global Official and Cooperative Repair Centre Delivery Addresses(summary)
• Repair Centre Delivery Addresses in China(Official)
• Overseas Repair Centre Delivery Addresses(Official)
• Global Repair Centre Delivery Addresses(Cooperative)
• Global Repair Centre Delivery Addresses(Official)
• Overseas Repair Centre Delivery Addresses(Cooperative)

See all 7 articles

Hot Topics

• Fraudulent Use of BITMAIN Brand by BITMAIN.farm and ANTMINERsmining.com
• Fraudulent Use of “BITMAIN” by Mangocoin (MGC)
• Disclaimer

FAQ

• Troubleshooting & Diagnosis related
• Shipping & Customs Clearance related
• Warranty & Repair related
• Product Information & Operations related
• Account & Ordering related

See all articles and sections