Announcement & FAQ

Hot Topics

• Statement Regarding Fraudulent Websites
• "Statement on the Forgery of Seals by Shaanxi Sincere Currency Repository Technology Co., Ltd."
• Important Notification about BITMAIN Payment Channels
• Clarification of the Forged and Fake BITMAIN Mobile Apps
• Fraudulent Use of “BITMAIN” by Mangocoin (MGC)

Policy Updates

• Forget the miner password
• Precautions and risks of sending hashboard only for repair
• ANTMINER End of Service (EOS) Notification
• Notification of the Official Repair Service Quotation Adjustment
• Scrapped products will not be repaired
• BITMAIN extends the warranty for the ANTMINER 19 Series

Repair Center Updates

• Notice: Holiday Schedule for Repair Centers from December 2024 to February 2025

Technical Support Updates

• Algorithms and Corresponding ANTMINERs
• Find more about Hydro miners
• Troubleshooting and Precautions when S19\S19Pro are Put on Shelves
• ASICBoost Firmware for ANTMINER S9 Series and T9+

FAQ

• How to Self-pickup from BITMAIN Official Repair center
• 中文，客服，国内，固件，维修点

• Troubleshooting & Diagnosis related
• Shipping & Customs Clearance related
• Warranty & Repair related
• Product Information & Operations related
• Account & Ordering related

ANTMINER Maintenance Training Center

• Introduction to BITMAIN hydro-cooling Product Online Training Course
• BITMAIN's Hydro-cooling Products Training Program - Offline Training in Oklahoma, USA
• BITMAIN's Hydro-cooling Products Training Program - Session 8 is Now Open!
• Unlocking New Mining Technology ——Hydro-cooling Product Specialized Training Course
• TRAINING SERVICE AGREEMENT