Announcement & FAQ

Hot Topics

• After-sale inventory check announcement
• Statement Regarding Fraudulent Websites
• Announcement
• BITCOIN PIZZA DAY
• Important Notification about BITMAIN Payment Channels
• Clarification of the Forged and Fake BITMAIN Mobile Apps

Policy Updates

• ANTMINER End of Service (EOS) Notification_17 Series
• Notification of the Official Repair Service Quotation Adjustment
• Scrapped Products Will not be Repaired
• BITMAIN extends the warranty for the ANTMINER 19 Series
• Warranty Policy Explanation on Returning Fan Only

Repair Center Updates

• Notice：The second half of 2023 holidays notice for global Repair Site Service
• Notice：2023 holidays notice for global Repair Site Service
• Notice:The second half of 2023 holidays for BITMAIN Official Repair Site Services Update
• 2023 Labor Day holiday notice for U.S. Repair Site Service

Technical Support Updates

• Algorithms and Corresponding ANTMINERs
• Troubleshooting and Precautions when S19\S19Pro are Put on Shelves
• ASICBoost Firmware for ANTMINER S9 Series and T9+

FAQ

• How to Self-pickup from ANTMINER Official Repair center
• 中文，客服，国内，固件，维修点

• Troubleshooting & Diagnosis related
• Shipping & Customs Clearance related
• Warranty & Repair related
• Product Information & Operations related
• Account & Ordering related

ANTMINER Maintenance Training Center

• ANTMINER Maintenance Training Course Introduction
• ANTMINER Maintenance Training [Basic Course] Course Outline
• BITMAIN's Hydro-cooling Products Training Program - Offline Training in Oklahoma, USA
• BITMAIN's Hydro-cooling Products Training Program - Session 8 is Now Open!
• Unlocking New Mining Technology ——Hydro-cooling Product Specialized Training Course
• Introduction to AMTC Online Maintenance Training