Announcement & FAQ

Hot Topics

• BITMAIN Reward Coupon Event
• Statement Regarding Fraudulent Websites
• Clarification of the Forged and Fake BITMAIN Mobile Apps
• ANTMINER S19 Pro/S19 Pro Hyd. Discount Coupon
• BITMAIN Reward Coupon Event
• Fraudulent Use of “BITMAIN” by Mangocoin (MGC)

Policy Updates

• Notification of the Official Repair Service Quotation Adjustment
• Scrapped Products Will not be Repaired
• BITMAIN extends the warranty for the ANTMINER 19 Series
• Warranty Policy Explanation on Returning Fan Only

Repair Centre Updates

• Notice: BITMAIN Official Repair Site Services Update During the Chinese Spring Festival

Technical Support Updates

• Algorithms and Corresponding ANTMINERs
• Troubleshooting and Precautions when S19\S19Pro are Put on Shelves
• S9 Hydro needs to pay attention to the use of water quality requirements
• ASICBoost Firmware for ANTMINER S9 Series and T9+

FAQ

• Troubleshooting & Diagnosis related
• Shipping & Customs Clearance related
• Warranty & Repair related
• Product Information & Operations related
• Account & Ordering related

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