Announcement & FAQ

Hot Topics

• Statement Regarding Fraudulent Websites
• "Statement on the Forgery of Seals by Shaanxi Sincere Currency Repository Technology Co., Ltd."
• Important Notification about BITMAIN Payment Channels
• Clarification of the Forged and Fake BITMAIN Mobile Apps
• Fraudulent Use of “BITMAIN” by Mangocoin (MGC)

Policy Updates

• Notice: Repair Sites Service Updates during 2024 Ramadan and Qingming Festival
• Forget the miner password
• Precautions and risks of sending hashboard only for repair
• ANTMINER End of Service (EOS) Notification
• Notification of the Official Repair Service Quotation Adjustment
• Scrapped products will not be repaired

Repair Center Updates

• Notice: Overseas Repair Sites Service Updates from September to December 2024
• Notice: Chinese Repair Sites Service Updates during 2024 Mid-Autumn Festival and National Day
• Notice: Repair Sites Service Updates during 2024 Festival in May
• Repair Sites Service Updates during 2024 Spring Festival

Technical Support Updates

• Algorithms and Corresponding ANTMINERs
• Find more about Hydro miners
• Troubleshooting and Precautions when S19\S19Pro are Put on Shelves
• ASICBoost Firmware for ANTMINER S9 Series and T9+

FAQ

• How to Self-pickup from BITMAIN Official Repair center
• 中文，客服，国内，固件，维修点

• Troubleshooting & Diagnosis related
• Shipping & Customs Clearance related
• Warranty & Repair related
• Product Information & Operations related
• Account & Ordering related

ANTMINER Maintenance Training Center

• ANTMINER Maintenance Training Course Introduction
• ANTMINER Operation and Maintenance Training Course Introduction
• ANTMINER O&M Training Course Outline
• ANTMINER Training Academy Introduction
• Introduction to BITMAIN hydro-cooling Product Online Training Course
• ANTMINER Maintenance Training [Basic Course] Course Outline