1. BITMAIN Support
  2. Announcement & FAQ

  • Hot Topics
  • Policy Updates
  • Repair Centre Updates
  • Technical Support Updates
  • FAQ

Announcement & FAQ

Hot Topics

  • BITMAIN Reward Coupon Event
  • Statement Regarding Fraudulent Websites
  • Clarification of the Forged and Fake BITMAIN Mobile Apps
  • ANTMINER S19 Pro/S19 Pro Hyd. Discount Coupon
  • BITMAIN Reward Coupon Event
  • Fraudulent Use of “BITMAIN” by Mangocoin (MGC)

Policy Updates

  • Notification of the Official Repair Service Quotation Adjustment
  • Scrapped Products Will not be Repaired
  • BITMAIN extends the warranty for the ANTMINER 19 Series
  • Warranty Policy Explanation on Returning Fan Only

Repair Centre Updates

  • Notice: BITMAIN Official Repair Site Services Update During the Chinese Spring Festival

Technical Support Updates

  • Algorithms and Corresponding ANTMINERs
  • Troubleshooting and Precautions when S19\S19Pro are Put on Shelves
  • S9 Hydro needs to pay attention to the use of water quality requirements
  • ASICBoost Firmware for ANTMINER S9 Series and T9+

FAQ

  • Troubleshooting & Diagnosis related
  • Shipping & Customs Clearance related
  • Warranty & Repair related
  • Product Information & Operations related
  • Account & Ordering related
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