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Shipping & Customs Clearance related

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  • Which country do you ship from?
  • Customs Clearance Fees (Tariffs) for Transportation to a Certain Country / Can the official provide relevant material information? (such as HS CODE, Form E, Form D, etc., the contents of the tariff form)
  • Can I change my delivery address and/or billing address?
  • Can you remark lower value or "gift" on the invoice when you ship?
  • I received a damaged package