Account & Ordering related
- How to buy parts and materials such as power supply and control board? /Accessories and Materials Purchase Process.
- How to contact customer service ?
- What are the payment methods?Can I pay with digital currency such as USDT and BTC? /Can I pay in RMB and EUR?
- Is there any recommended dealers? / Are there any distributors overseas?
- Is there any other official website besides https://shop.bitmain.com/ ?
- How to pass the Real Name Authentication (KYC) verification?
- Turn off my 2FA or is not working
- I forgot my password
- How to check and use my coupons?
- I did not receive any SMS verification
- How to order and pay?
- Why is my order still unconfirmed even after I paid?
- Can I edit or cancel my orders?