How to unbind or delete your 2 Factors Authentication（2FA）

▷If you had misplaced your phone, changed your phone number or changed your Google/SMS authentication and lost your access to BITMAIN account including Antpool, please provide the following information and send it to our customer service：
1. Account name
2. Email and phone number you have bound（the subject of your email please noted: Bitmain 2FA disabled）
3.The photo of yourself holding your PASSPORT(Refer to the below picture) 4.The photo of yourself holding the paper writing with 'your account xxx@xx.com need to disable 2FA on BITMAIN’(Refer to the below picture)
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▷If you need our help to remove 2FA of your business account，please provide the following information and send it to our customer service：
1. Account name
2. Email and phone number  you have bound (the subject of your email please noted: Bitmain 2FA disabled)
3. The Enterprise Business Licence that you have used for authentication.                                      4. The photo of yourself holding the paper writing with 'your account xxx@xx.com need to disable 2FA on BITMAIN’(Refer to the below picture)
 

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If you have any questions, please feel free to contact BITMAIN Customer Support.

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