Warranty & Repair

Warranty Information

• End of Service（EOS）/ Out of Service Product Types
• International DOA (Dead on arrival) Process
• Checking Warranty
• Scrapped machines will not be repaired
• Warranty Statement for your Repair Packages
• How to retrieve my miner's SN from an order

Repair Ticket & Price

• How much does a repair cost?
• How to create or edit a "Apply for Repair" ticket
• ANTMINER After-Sales Shipping Policy
• How to check status of repair ticket?
• How to pay for a repair order and upload the transfer proof?

Repair Centre

• Global Official and Cooperative Repair Centre Delivery Addresses(summary)
• Overseas Repair Centre Delivery Addresses(Official)
• Repair Centre Delivery Addresses in China(Official)
• Global Repair Centre Delivery Addresses(Official)
• Global Repair Centre Delivery Addresses(Cooperative)
• Overseas Repair Centre Delivery Addresses(Cooperative)

See all 7 articles

ANTMINER After-Sales Service

• Supplemental Clauses on On-Site Repair Service
• Process Guidance for the After-sales Advance Replacement Service (the “ASAR Service”)
• ANTMINER Solution Support Visit
• New ANTMINERs Set-up Support Visit 
• ANTMINER After-Sale On-Site Repair Service
• How do I get a receipt for my repair order?

Packing & Shipping

• Packaging Recommendations for Returning ANTMINERs for Repair
• How to pack the hash board properly

ANTMINER Maintenance Training Center

• Introduction to AMTC Door-to-Door Training Service
• Introduction to AMTC Overseas On-Site Operations Training
• Introduction to AMTC Online Maintenance Training
• Introduction to AMTC Overseas On-Site Maintenance Training
• TRAINING SERVICE AGREEMENT
• Introduction to ANTMINER Maintenance Training Center (Maintenance Training Guide)