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Bitmain Support
Warranty & Repair
Warranty information
Create return online
Pack and ship my repair items
Status of my repair ticket
Payment for repair ticket
Receiving my replacement
Antminer After-Sales Service
Ant Training Academy
Warranty & Repair
Warranty information
End of Service(EOS)Antminer Models
International DOA (Dead on arrival) process
Checking warranty
Warranty is void when hash board damaged beyond repair
Warranty statement for your repair packages
How to retrieve my miner's SN from an order
Create return online
Know the differences between "Apply for Repair" and "Apply for Parts"
How to create a “Apply for Parts” ticket
How to create or edit a "Apply for Repair" ticket
D3, L3+ and T9+ different hash board version comparsion
Pack and ship my repair items
IMPORTANT! USA-CA Repair center address updates
IMPORTANT! Repair center Russia-Irkutsk to cease operations
S9 Hydro HEX, the Radiator pump and the Radiator fan
How to pack the hash board properly
Global Repair Site Delivery Addresses
Status of my repair ticket
How to check status of repair ticket
Why is the status of the repair ticket still uncollected?
Payment for repair ticket
How much does a repair cost?
How to pay for a repair order?
How do I get a receipt for my repair order?
Receiving my replacement
What shipping companies will be used for my repair packages?
How to track my packages
My replacement product is not the original I sent in
Antminer After-Sales Service
Process Guidance for the After-sales Advance Replacement Service (the “ASAR Service”)
After-sales Advance Replacement Service Terms
Antminer Solution Support Visit
New Antminers Set-up Support Visit
Ant Training Academy
Introduction to Ant Training Academy (Online Maintenance Training Guide)
Introduction to Ant Training Academy Overseas Branch
TRAINING SERVICE AGREEMENT
Introduction to Ant Training Academy (Maintenance Training Guide)