How to create or edit a "Apply for Repair" ticket




  • Donnelv

    Is an RMA issued before the DHL AWB is created?



  • Tpicapital

    hello, i try to fix repait ticket.

    What is different Hashboard D3 (S) OR Hashboard D3 (N) ??

    On the Chain is D3_DashBoard_V2.2


    Order ID ???
    Quantity ???
    Sorryx my english bad and your HELP not really helpful for D3 Miner.
    Please can you help me.
    Many thanks
  • Boogy


    I have created repair ticket 4 days ago. Current ticket status 'Pending'.

    Could you please check and provide instruction what I should do next ?

    Ticket ID: 03320180206025232026Jw00M73305FA

  • Viktor12345ilona


    I sent the fees under warranty, Track Tracking
    No. EF019088477RU, I have the status that the parcel is received, and the status in the ticket has not changed?
    Ticket Id 033201801300505541129Ttv9B7j067F

    Thank you

  • Rmrezai

    they will not respond or return your money, 

    they stole my money as well. 

    here is what I found. 
    they have a CA address/and business entity. you can file a complaint with sec of state. links below. 
  search for bitmain.
    you will find the address. 
    file for complaint here; 
  • Jakawin

    I can't revise the Tracking No. 
    And Bitmain received my problem hashboard already from DHL on February 05, 2018 at 09:47
    tracking no. "700 7107 914"


    status show 

    "This is special ticket and requests approval from Bitmain. Customer will receive the products without returning. Please provide us the ticket ID via Support email after creating the ticket."

    how i can do ?

    Ticket ID: 

    order ID : 0012017090500431



    I submitted a parts replacement ticket a month ago its still pending I don't know where to take this too I have shipped the part to your California site but no replacement part has been sent back to us.

    can you tell me how this will get resolved.

    ticket id 03320180223065812333QmsfXGXh06ED

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