After-sales extended warranty service

1. Extended Warranty Service

Extended warranty refers to extending the warranty service beyond the official warranty. During the extended warranty service period, the server complies with After-sale Service Terms and Conditions, it will be repaired or replaced for free.

2. Extended Warranty Service for Miner

The extended warranty service supports the following models:

Note* Total warranty period does not exceed two years from the date of shipment at the time of sale.

3. How to Purchase Extended Warranty Service

The extended warranty service is only applicable for new Sales Order. When creating a new order, you need to contact sales to purchase extended warranty service. After purchasing the extended warranty service, the warranty period will be extended for 1 year beyond the official warranty period. You can check the warranty period at: https://service.bitmain.com.cn/support/warranty

4. Advantages of extended warranty service

• Global Warranty: Any BITMAIN authorized repair center in the world can provide professional repair services;
• Convenient service: Support ship to repair center, Advance Replacement Service and On-Site Repair Service.
• Original parts: 100% original parts for key chips, with guaranteed quality;
• Reassurance Commitment: "zero" maintenance fee;
• Green channel: Guaranteed Maintenance Timeliness.

Should you have any inquiries, feel free to contact us for assistance.

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