Requirements for the location of Authorized repair center
1. The capacity of data center facility within the service area shall exceed 200MW;
2. The location shall be the area where at least an S/A level customer is located;
3. The logistics timeliness between the location and customers as well as between the location and the data center facility shall be within 2 days respectively;
4. When there is no local data center facility, Authorized repair centers shall not be introduced.
Authorized Outlet Qualifications
1. A large-scale, professional and mature third-party maintenance company with board-level maintenance capabilities (generally, it shall not be available to the applicant with customers, operation and maintenance or mining background). If it builds overseas sites, it must have a domestic company incorporated within China to guarantee the safety of assets. The paid-in capital shall be 5,000,000 CNY. Annual reports, good standing certificates, integrity qualifications, organization structure chart (which the Ultimate beneficiary owner can be shown, lease contracts of the repair center shall be provided, and a deposit of 100,000USD shall be paid for each repair center;
2. Have customs clearance capabilities;
3. Do not engage in maintenance or sales of competing products.
Venue Requirements
1. Provide an exclusive physical space with an area of no less than 300 square meters to ensure the physical safety of miners, materials, and whole miners maintained by our customers, and to ensure that no damage, loss, fire, or other safety accidents occur.
2. Ensure that the ambient temperature and humidity of the miners and critical materials are within the standard range.
3. The number of burn-in positions provided by repair centers for faulty miners cannot be less than 30.
4. Have water-cooling maintenance conditions:
-A 380V power transmission interface must be reserved on site, and the load capacity is recommended to be above 100KW;
-It is equipped with a water drainage for testing a single miner, and the water drainage flow rate is 3-3.5L/min before testing;
-The test water temperature requires a constant temperature between 30-35°C. Testing will not be possible if the water temperature is lower or higher than this;
-It is best to be equipped with a water-cooled test mine box, which can test 20 miners at the same time.
5. The on-site 5S plan is clear, and each area is marked clearly. Commonly use colors as zebra crossings management : red lines indicate defective products and green indicates good products. All maintenance equipment and materials are arranged and managed in order. Antistatic equipment is laid on the maintenance desktop. The countertop shall be neat and clean. The upper and lower levels of the maintenance table should be separated, the light should be clear, and there should be at least 2 light sources to prevent reflections. The signboard is made of acrylic or other similar materials. Machine-printed or handwritten signs cannot be directly posted. There are no other products on site other than BITMAIN's maintenance materials.
Personnel Requirements
1. More than 5 maintenance operators are required. The operators must have specific board–level repair capabilities; at least one of them must be an expert maintenance operator with more than 5 years of experience.
2. The repair center confirms that all personnel who provide services under the contract ("outlet personnel") have established legal labor relationships with the repair center, and the repair center should pay relevant social insurance, medical insurance, etc. for the repair center personnel.
Capacity Requirements
Power supply and control board, more than 30 units of 17 series/19 series shall be produced per day.
Equipment and System Requirements
1. Quick BGA soldering station, oven, thermostat, and a complete set of maintenance tools (such as ferrules, hot blowers, lead-free solder paste/tin wire/flux paste, etc., other equipment may be purchased according to actual conditions).
2. Install BITMAIN's PLM after-sales software so that BITMAIN can monitor the maintenance status of the faulty miner.
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