Repair costs incurred for your defective items that out of warranty or scrapped are chargeable and the costs (also known as a repair order) will be quoted to you via email.
You may choose to pay for your repair orders in BCH(ABC), BTC, LTC, USD wire transfer or Paypal.
For out of warranty items
If your defective items are still within warranty, repair charge is free. However, if your items are out of warranty, the repair charge are as follows:
|Defective parts found in a complete returned miner||Cost in USD|
|Control board(complete unit)||15|
|Defective parts returned on its own||Cost in USD|
|Hash board (S & T series miners not allowed)||30|
For scrapped items
If your miners are scrapped, warranty is void. Read more below:
Therefore, if your defective item was returned to our repair sites and found to be in scrapped condition, we would offer the following options:
1. Dispose of it or,
2. Return a similar scrapped item at your cost or,
3. Quote a replacement unit. The quotation will be based on the retail price of the Antminers.
For mixed hash boards
For S & T series miners, mixing the hash boards from different miners and putting them into a whole unit to return for repair will void the warranty.
Refrain from doing so as we will charge you extra to auto-tune the hash boards again. The cost to auto-tune is approximately USD 150.
If you are still unsure of your repair costs, contact us for further assistance.
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