Below describes some damages that cause the hash boards to be scrapped because they can no longer be repaired. These types of damages are not covered by the warranty as described in our Antminers Service Terms and Conditions page and the warranty will be voided.
1. The hash board is burnt because of overclocking or any other reasons.
2. The hash board is corroded or oxidized because of high humidity or any other reasons.
3. The PIN (tiny silver white cables, marked by the red box) has fallen off because of either improper packing or corrosion.
PIN is lost as seen in the red circle, compared with the good PIN in the blue-green circle.
4. PCB is broken as a result of any other damages caused by the user.
5. The hash board has been immersed in oil or liquid, excluding Antminer S9-Hydro.
When the hash board is returned to our repair sites and is found to be in scrapped condition, we will offer the following options:-
1. Dispose of it.
2. Return a similar scrapped hash board at your cost.
3. Quote a replacement hash board. The quotation will be based on the retail price of the Antminers.
If you are unable to assess the conditions of your hash boards, contact us for further assistance.
 |
Contact us > |
Comments
2 comments
Hi, please, can you check again if the hashboard that you are reporting it's mine? the date of your report is earlier than the arrival of my hashboard.
thank you and sorry for the inconvenience.
I got a non working hashboard. I run my D3 for less then 24 hours when one of the 3 Hashboard showed a error message. I controlled the Temp. by turning the frequency down to 431 for a MH/s of 15'300 - so not overclocked (original setup by BITMAIN is frequency 537, so that it could reach the promised 19xxx MH/s) i made sure that it does not exceed 75 - 77 degree, the hashboard is not showing any damage, any burned parts or chips, all chips are in place - not one has fallen out and nothing is broken nor corroded/oxidized ...and BITMAIN is refusing to replace / repair it. They say that they void the warranty without having even had a look at the part...what a joke
Article is closed for comments.