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  2. Shipping & Customs Clearance

  • Certificates of Conformity
  • Shipment & Address
  • Customs Clearance
  • Reshipping

Shipping & Customs Clearance

Certificates of Conformity

  • Certificate of Conformity for Z15
  • Certificate of Conformity for APW9+
  • Certificate of Conformity for S19 / T19
  • Certificate of Conformity for S19 Pro
  • Certificate of Conformity for T17+ & S17+
  • Certificate of Conformity for T17e
See all 19 articles

Shipment & Address

  • What shipping options do you offer and what is the shipping cost?
  • Estimated shipping date, when my package is shipped and where is the package shipped from
  • Can I change my delivery address and/or billing address?
  • Can we get our forwarder to collect the miner within Mainland China?
  • I think my package is lost/missing
  • I received a damaged package

Customs Clearance

  • Required files for custom clearance of different countries
  • Customs clearance policies of some countries
  • Guide to ensuring a smooth customs clearance and delivery
  • What certifications or documents are provided?
  • I did not receive my commercial invoice, where can I get it?
  • Can you remark lower value or "gift" on the invoice when you ship?
See all 7 articles

Reshipping

  • My package is returned or discarded by local customs
  • How to pay for my reship order?

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