Shipping & Customs Clearance
Certificates of Conformity
- Certificate of Conformity for T17
- Certificate of Conformity for S17, S17pro
- Certificate of Conformity for Z11
- Certificate of Conformity for S9, S9i, S9j
- Certificate of Conformity for DR5
- Certificate of Conformity for T15
Shipment & Address
- What shipping options do you offer and what is the shipping cost?
- Estimated shipping date, when my package is shipped and where is the package shipped from
- Can I change my delivery address and/or billing address?
- Can we get our forwarder to collect the miner within Mainland China?
- I think my package is lost/missing
- I received a damaged package
Customs Clearance
- Customs clearance policies of some countries
- Guide to ensuring a smooth customs clearance and delivery
- What certifications or documents are provided?
- I did not receive my commercial invoice, where can I get it?
- Can you remark lower value or "gift" on the invoice when you ship?
- What HS codes should I use?