Account & Ordering

Manage your Bitmain account

• Forgot your password
• My 2FA needs to be turned off or is not working
• I did not receive any SMS verification
• How to edit subscriptions
• How to unsubscribe from other email subscriptions?
• How to contact Bitmain

Place and pay for an order

• Ordering & payment process
• How to place an order on Bitmain website
• What are the payment options?
• How to download proforma invoice for bank transfer
• How do I upload transfer proof?
• How to check and pay orders that require down payment?

See all 7 articles

Order Status

• How to check your order status
• Why is my order still unconfirmed even after I paid?
• Can I edit or cancel my orders?

Coupon

• How to check and use my coupons?
• Coupon Rules