Can't connect to the Internet

Case 1——All the new miners can’t get IP

Solution:

  1. Check if the network has DHCP enabled and it must be enabled.
  2. Check whether the MAC binding is enabled on the network and it must be disabled.              
  3. Check whether the router connection and settings are normal

 

Case 2—— Parts of the new miners can’t get IP      

 

Solution:

  • Check whether the switch can normally connect the network cable.
  • Check if the range of IP is sufficient
  • Ask the router manufacturer about how many devices can be routed

 

Case 3——All miners can't mine; the miner has acquired the IP, and the computer can access the Internet normally.

 

Solution: 

  • Check whether any of the network configuration is disabled. Please consult with a professional network engineer.
  • Check whether the network operator shuts down the mining pool port. Please consult with a professional network engineer.
  • Check if the mining pool and miner settings are normal
  • Place two miners in other networks. If it could operate normally, then there is a problem with the network.

 

Case 4——Parts of the miners can’t mine

 

Solution:

  • Check if the router or switch is normal
  • Check if the power is normal

 

Case 5—— Unable to find IP after changing the miner’s location

 

Solution: reset the miner.

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