Well-written questions are more likely to receive a response, and faster. Here are some tips on how to write a good question:
- Provide more details on the miner. The model type, the kernel log, the ambient temperature, and humidity are some of the key factors.
Show us a pic! Screenshots are particularly helpful if you're asking about miner’s issues. Just don't screencap any customer or sensitive info your boss wouldn't want you to share online.
Provide all of the information. Context is really helpful.
- Let us know what you've already tried. How have you tried to solve it? Where in the process did you run into problems?
Things to keep in mind:
This forum is visible to the public. Anything you post is visible to anyone on the internet. DO NOT post sensitive or private information or screencaps that have this sort of information in it.
Is your question only one sentence? You might want to provide a little more detail.
- Do your best to post in the correct topic. If you get it in the wrong place, the Community Team will eventually move it to the right spot for you, but you're more likely to get an answer quickly if you post in the right spot to begin with.