L7 keep shutting down (time="2022-06-19 18:35:09" level=fatal pid=1010 chain=2 msg="high temp exceed limit (3), max_chip_temp = 96, max_pcb_temp = 73!")
i will send complete log to your email support-cs@bitmain.com
(time="2022-06-19 18:35:09" level=fatal pid=1010 chain=2 msg="high temp exceed limit (3), max_chip_temp = 96, max_pcb_temp = 73!")
please help me fix from my side i dont want to send it
L7 hash for 15min then it hash to 0 when i restart it solve again for while then back again all the L7 hashing in the same environment but no problem
please help fiz it
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Dear customer.
Please send us the newest Kernel log and miner status screenshot.
To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
Please check the below link for How to copy kernel log into text form
https://support.bitmain.com/hc/en-us/articles/360016522253-How-to-copy-Kernel-Log-into-text-form
We will check and help you.
Here is some information you may need.
https://support.bitmain.com/hc/en-us/articles/360021030633-FAQ-for-Miner -
Dear Customer,
If you have other questions please feel free to contact us.
We recommend that you go to https://support.bitmain.com/hc/en-us, click Submit a request at the bottom of the website, and select the correct ticket type.
We will reply to your question as soon as possible.
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