S19 Pro 110Th/s shows 255 C

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de_2245

• 2022年01月11日 21:47

S19 Pro 110Th/s shows 255 C everywhere (picTem and chipTem).

This is the case since the firmware update to "Antminer-S19-Pro-release-202111161920.bmu".
Before, on the old firmware, the temperatures showed correct values.
So neither a sensor is broken nor anything else. It must have to do with the current firmware.

Why is it like this? Is there a newer firmware that fixes this problem?
Where can I download the old firmware?

Thanks

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  Linda

  • 2022年01月12日 08:38

  Hello, we'll need the completed kernel log for further check, please contact us at support-cs@bitmain.com to provide it, also you can refer to following link to check about how to copy it. 

  https://support.bitmain.com/hc/en-us/articles/360016522253-How-to-copy-Kernel-Log-into-text-form

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  de_2245

  • 2022年01月14日 20:54

  Hi Linda, 

  2022-01-14 20:47:11 Error, fan lost, only find 3 (< 4)
  2022-01-14 20:47:11 fan_id = 0, fan_speed = 5760
  2022-01-14 20:47:11 fan_id = 1, fan_speed = 5640
  2022-01-14 20:47:11 fan_id = 2, fan_speed = 6120
  2022-01-14 20:47:11 fan_id = 3, fan_speed = 30600
  2022-01-14 20:47:11 Sweep error string = F:1.
  2022-01-14 20:47:11 ERROR_FAN_LOST: fan lost
  2022-01-14 20:47:11 stop_mining: fan lost
  

  i have already replaced the fan with 2 other fans. same problem.

  as already said, it can not be a hardware error. before the firmware update, everything worked fine.

   

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  Linda

  • 2022年01月18日 06:37

  Hello, thanks for your reply, but we'll need the completed kernel log for further check, please contact us at support-cs@bitmain.com to provide it, also you can refer to following link to check about how to copy it. 

  https://support.bitmain.com/hc/en-us/articles/360016522253-How-to-copy-Kernel-Log-into-text-form

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