Antminer S19 Pro Pool does not change from "TEST"

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    Hello, please contact support-kf@antpool.com for Antpool issues. 

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    Hi i am having the same issue with my new Purchase of S19J PRO 104T, i also tried using different Pools, but same result TEST TEST,

    I was advised by a friend to update the firmware, is this the solution? please help thanks,

    Marc

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    Linda That's the reply from antpool: Thanks for reaching out to AntPool.BITMAIN and Antpool are separate at present.Sorry for the inconvenience,Please contact support@bitmainhelp.zendesk.com for help.

    It is an issue with the miner itself. Do I need to update firmware and if so how ?

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    Hello, you can provide kernel log to support-cs@bitmain.com 

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    Jan, did you resolve this issue? I'm having the same problem. Thanks

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    Same Issue but on a Massive Scale Will post if i find an answer.

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    I had this same problem with my s19j pro but was able to solve it. 

    First, download the latest firmware/firmware update for the corresponding miner type from bitmain's website

    https://service.bitmain.com/support/download?product=Antminer%20S19j%20Pro

    Second, Update the miner with the downloaded update file from within the IP address, under systems and firmware upgrade section choose the firmware file and upload it to the miner. 

    Thirdly, After the miner is updated is may close the page and make you research the IP address. After that is done and your back on the miners IP interface click 'restore factory settings'. After the the factory setting are restored all the 'TEST' should be gone and you can put in the pool addresses.  

    Note: If this doesn't work the first time, try again but start the process by restoring factory settings, then updating, and then again restoring factory settings. 

    This worked for me and I couldn't find much other information about this issue. Just stumbled along the solution through trouble shooting. 

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    Hey guys, did any of y'all find a solution?  I'm having the same problem and can not get it resolved.  I tried what Anthony recommended but no luck.

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    Hi, if the problem still exits, please contact us at support-cs@bitmain.com to provide the updated kernel log.

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    I have the same issue, i tried restarting, on and off, but still the TEST pool is not changing. and it's a new machine.

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    Same issue. On two machines at once. Brand new

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    Same issue. Brand new machine. Cannot update firmware, factory reset has no effect.

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