I downloaded the latest firmware on the Bitmain site for my S19j Pro because my old version was dated June and the one on the site was dated July of this year. After following instructions on how to install it, Once it ran, my miner is no longer hashing. Everthing is stopped and chip states all show abnormal as well as the Real Hashtime Rate.
I then noticed that on the bottom it is saying that I am running the May version even though I downloaded what was suppose to be July's. After doing some digging, I found out that Bitmain technical support has confirmed that the version was incorrectly labeled and it is infact the May version, and not the July as it's advertised.
I have since tried to reset it and the problem still persist. My miner will not mine, the version still shows May and nothing is working. Can you please help advise as to how I can fix this? Thank you!