L3+ Malware

已回答

Justin Crampton-Smith

2021年08月03日 06:23

My L3+ have malware which won't let me upgrade or change firmware

i can boot from sd and recover but malware is still hidden in there

12 条评论

正式评论
Nick

2021年08月03日 06:29
Dear

Could you send us a screenshot to double check for the Malware which is the third firmware you installed?
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Justin Crampton-Smith

2021年08月03日 07:08
-1

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Justin Crampton-Smith

2021年08月03日 07:09
downloaded the lastest sd card firmware from you website and won't update past this version
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Nick

2021年08月04日 10:00
Dear

Please uninstall the third firmware not from the bitmain then upgrade to our firmware again.
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Justin Crampton-Smith

2021年08月04日 12:00
I won’t let me install any other firmware it has a virus /malware, don’t you have and antivirus
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Nick

2021年08月05日 08:12
Dear

Could you advise us the email address we will send you anti-virus software.
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Petr

2021年08月19日 10:22
I got the same malware. Could you help me please.
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Nick

2021年08月20日 06:12
Dear Justin

We sent it to you ,

Dear Petr

Please advise us the email address.
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Daniel Sokil

2021年08月31日 05:34
Could you also send me virus removal tool?

Email is: dtechtours@gmail.com
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Nick

2021年09月01日 07:15
Dear

We sent it to you please double check it.
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Pierre Mervil

2021年09月27日 02:10
HI Can you send me the anti virus as well since i seem to be having the same issue
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Linda

2021年09月27日 03:35
Hello,

You can refer to following link to download it and check how to use.

APMinerTool download link：https://www.antpool.com/download.htm?m=tools

User guide：https://www.antpool.com/download/tools/002-BulkManagement-en.pdf

If you have any other questions, please contact support-cs@bitmain.com for more details, thanks!
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