S9 has red fault light after mains circuit tripped

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    Dear

    Could you confirm if the  work or not, if the fan not work, it means that the power supply doesn't supply power to the mining machine. If it works, please turn off the power for a few minutes and restart it

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    Hi Jessica,
    Yes the fan still works and all the other lights on the circuits still work too. Even after a restart I have the same issue.

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    Dear

    Could you enter the backstage to copy the kernel log, if you can send us the full kernel log to me ?

    And if the control board is faulty or not ?

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    How can I do that If I cannot connect through Ethernet?

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    Dear

    If you can copy the kernel log based on the below instructions ?

    https://support.bitmain.com/hc/en-us/articles/360016522253-How-to-copy-Kernel-Log-into-text-form

     

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    I ended up reflashing the miner which has fixed my problem!

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    Dear

    That is great, any more question please let me know.

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