KS5 20T pid=29289 chain=0 error="asic num error" msg="detected asic num less than design(91<92)"
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Dear customer.
From the kernel log, it can't detect all chips. please kindly exclude the issue by following steps:
1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.
2.Please clean up the dust.
How To Clean and Dust The Antminers
https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers
3.Test for PSU failure and ensure the miner is grounded well.
If there are still the same problems after the above steps, please send it to repair.
Best regards
BITMAIN
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Dear Customer,
If you have any questions please feel free to contact us.
Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new
Or send email to customersupport@bitmain.com
We will reply to your question as soon as possible.
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Dear Customer,
If you have any questions please feel free to contact us.
Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new
Or send email to customersupport@bitmain.com
We will reply to your question as soon as possible.
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