E9 Pro (March batch)

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Mine-eth

• 2023年04月20日 04:22

E9 Pro of March batch doesn't save setting after reboot

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  Mine-eth

  • 2023年04月20日 04:28

  E9 Pro of March batch doesn't save setting after reboot. All settings are reset to factory settings. So couldn't setup the settings for mining yet. There are same issues reported by another users (info could be found in the mining blogs). February batch doesn't have such problems...

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  Nick

  • 2023年04月21日 02:21

  Dear Customer.
  The technical department is updating the firmware that can fix the bug.
  Please be patient.

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  Nick

  • 2023年04月21日 02:22

  Dear Customer,

  If you have any questions please feel free to contact us.

  Please send email to customersupport@bitmain.com

  We will reply to your question as soon as possible.

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  Mine-eth

  • 2023年04月21日 09:05

  Нi support Team,

  Any suggestions when update of firmware will appear?

  There are no options to upload settings after every reboot. Power outage or other.

  Thanks

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  Nick

  • 2023年04月22日 01:50

  Dear Customer. 
  It may take a few more days. 
  If you have any questions please feel free to contact us. 
  Please send email to customersupport@bitmain.com 
  We will reply to your question as soon as possible.

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