S19J Pro - All chains 0 ASIC all of a sudden

置顶的

Jason

2022年12月29日 03:00

After a reboot I'm seeing this in the logs. Surely not all boards failed at the same time. Any ideas on what might be the issue?

2022-12-29 02:32:40 STATUS_INITED: soc init done!
2022-12-29 02:32:40 temperature_monitor_thread start...
2022-12-29 02:32:43 start to init...
2022-12-29 02:32:44 power type version: 0x0076
2022-12-29 02:32:45 disable power watchdog: 0x0000
2022-12-29 02:32:46 Enter sleep to make sure power release finish.
2022-12-29 02:33:17 Slept 30 seconds, diff = 5.
2022-12-29 02:33:21 set_voltage_by_steps to 1500.
2022-12-29 02:33:31 start up min temp by 75a = 26
2022-12-29 02:33:33 Chain[0]: find 0 asic, times 0
2022-12-29 02:33:35 Chain[0]: find 0 asic, times 1
2022-12-29 02:33:37 Chain[0]: find 0 asic, times 2
2022-12-29 02:33:37 Chain 0 only find 0 asic, will power off hash board 0
2022-12-29 02:33:38 Chain[1]: find 0 asic, times 0
2022-12-29 02:33:40 Chain[1]: find 0 asic, times 1
2022-12-29 02:33:42 Chain[1]: find 0 asic, times 2
2022-12-29 02:33:42 Chain 1 only find 0 asic, will power off hash board 1
2022-12-29 02:33:43 Chain[2]: find 0 asic, times 0
2022-12-29 02:33:45 Chain[2]: find 0 asic, times 1
2022-12-29 02:33:47 Chain[2]: find 0 asic, times 2
2022-12-29 02:33:47 Chain 2 only find 0 asic, will power off hash board 2
2022-12-29 02:33:47 ERROR_SOC_INIT: soc init failed!
2022-12-29 02:33:47 stop_mining: soc init failed!
2022-12-29 02:33:47 uninit_temp_info
2022-12-29 02:33:47 do not read temp anymore...
2022-12-29 02:33:47 cancel thread
2022-12-29 02:33:47 ****power off hashboard****

8 条评论

Nick

2022年12月30日 03:45
Dear customer.

From the kernel log, it can't detect the whole chip. please kindly exclude the issue by following steps:

1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

2.Please clean up the dust.

How To Clean and Dust The Antminers

https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers

3.Reset the miner to the factory settings

https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-

4.Flashing SD card

Flashing SD card instruction for S19j Pro:

https://support.bitmain.com/hc/en-us/articles/4404919472281-S19j-S19j-Pro-control-board-program-recovery-SD-card-flashing-

Flashing SD card documents:

S19j Pro SD firmware for 7007 control board

https://file12.bitmain.com/shop-product-s3/firmware/52fd45b2-581a-4e93-bb03-12cc34c5e393/2021/11/09/15/Antminer-S19j-Pro-Release-sd2nand-zynq7007-20210515.zip

S19j Pro SD firmware for A113D control board

https://file12.bitmain.com/shop-product-s3/firmware/5977124c-7684-4688-9eee-33c63ea4bd63/2022/05/27/11/s19j-Pro-a113d-amlctrl-flashCard-20211119.zip

S19j Pro SD firmware for BB control board

https://file12.bitmain.com/shop-product-s3/firmware/bb436a99-1147-49da-965b-cc5fc4ac6013/2021/08/26/10/Antminer-S19j-Pro-Release-sd2nand-BBCtrl-20210622.zip

5.Upgrade to the latest firmware

Firmware download information for S19j Pro

https://file12.bitmain.com/shop-product-s3/firmware/6b9ed904-2051-4014-b534-888ff9554331/2022/04/26/09/Antminer-S19j-Pro-merge-release-20220329103153-9in1.bmu

How to reload or upgrade firmware

https://support.bitmain.com/hc/en-us/articles/4475613228569-19-Series-Miner-Online-Upgrade-Tutorial

6.Test for PSU failure

https://support.bitmain.com/hc/en-us/articles/115004339274--How-to-use-a-multimeter-to-test-PSU

https://support.bitmain.com/hc/en-us/articles/4809007246617-PSU-problems-and-solutions-apply-to-APW9-APW12-

If there are still the same problems after the above steps, please send it to repair.

Best regards

BITMAIN
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Nick

2022年12月30日 03:45
Dear Customer,

If you have any questions please feel free to contact us.

We recommend that you go to https://support.bitmain.com/hc/en-us/requests/new

We will reply to your question as soon as possible.
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Jason

2023年01月01日 03:24
Hi,

This turned out to be an external power issue. This was tested in a different location and it started hashing no problems.

Cheers
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Nick

2023年01月02日 02:17
Dear Customer,

If you have any questions please feel free to contact us.

We recommend that you go to https://support.bitmain.com/hc/en-us/requests/new

We will reply to your question as soon as possible.
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李17779130177

2023年04月07日 07:54
在功耗方面，Antminer S19Pro的功耗相对较高，可以达到3250W，而Antminer S19j Pro的功耗则低于Antminer S19Pro，只有3050W。这说明Antminer S19j Pro的耗电量相对更低，维护成本也更为经济实惠。

Antminer S19j Pro的优势在于其低功耗、低噪音以及相对经济的价格，是适合初入的小白选择的机器。而Antminer S19Pro则计算能力略高，是适合有一定经验的老矿工使用的机器。在选择的时候应该根据自身需求和经验水平来进行选择。

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Nick

2023年04月08日 03:10
Dear Customer,

If you have any questions please feel free to contact us.

We recommend that you go to https://support.bitmain.com/hc/en-us/requests/new

We will reply to your question as soon as possible.
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Jay

2023年07月09日 01:50
Good morning, Sir
The miner log shows 3 hashboards "found 0 asic", please refer to my method.
1. Replace the hash board cable.
2. If it is not resolved, you need to use a fixture to do a single board test to find the fault.
For more technical support, please contact me. I'm Jack, Zeus Mining Technical Manager.
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Nick

2023年07月10日 02:27
Dear Customer,

If you have any questions please feel free to contact us.

Please send email to customersupport@bitmain.com

We will reply to your question as soon as possible.
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