Jocelyn
Community Manager
- Total activity 638
- Last activity
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Activity overview
Latest activity by Jocelyn-
Jocelyn created an article,
Ant Pizza Day Contest Official Contest Rules
Who Can Enter To be able to participate in the contest, entrants must follow the specified rules and regulations. The winner of the contest will have a chance to win BTC. Participants are required ...
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Jocelyn commented,
Official comment Hi there, We have one and the only website：www.bitmain.com Please be careful of the scam.
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Jocelyn created an article,
NOTICE: After-Sales Maintenance Policy has been updated on April 8th, 2021
According to the latest After-Sales Maintenance Policy, scrapped Products will be adjusted from “charge fees for repair Services” to “not provide repair Service” from now on. The Official Repair Ce...
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Jocelyn created an article,
Packaging Recommendations for Returning Antminers for Repair
I. Background In order to improve the timeliness and quality of returning machines, after-sales department of Bitmain needs your cooperation and support. If you adopt the following improper packagi...
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Jocelyn created an article,
New Repair Sites Built-up in the USA
Dear Customers, We are glad to announce that a new repair site in the USA will be opened since 1st March, 2021. Please refer to the below details and notes. Thanks for your support and cooperation...
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Jocelyn created an article,
NOTICE: Repair sites service updates during Chinese New Year Holiday, 2021
Dear customers, Please note our repair sites service updates during the Chinese NewYear Holiday: HongKong (元朗仓) repair site will not collect or deliver any packagesduring 8th, February ~ 18th, Feb...
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Jocelyn commented,
Official comment Hello dear, I'm afraid we don't sell any hashboards. It is because the miner is assembled with hashboards which are tested to be working well with each other. Replacing only the hashboard may caus...
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Jocelyn commented,
Dear Mai, Thanks for your consultation! Missing hashboard issue may be caused by various reasons such as accumulated dust, loose heatsinks, bad signal cables, broken sockets, or unworking connector...
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Jocelyn created an article,
Antminer End of Service（EOS） Notification_S15, T15, S9k, S9 SE, B7, K5, APW5
Dear Antminer users: In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from...
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Jocelyn created a post,