Jocelyn
Community Manager
- Total activity 626
- Last activity
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Activity overview
Latest activity by Jocelyn-
Jocelyn created an article,
NOTICE: Repair sites service updates during Chinese New Year Holiday, 2021
Dear customers, Please note our repair sites service updates during the Chinese NewYear Holiday: HongKong (元朗仓) repair site will not collect or deliver any packagesduring 8th, February ~ 18th, Feb...
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Jocelyn commented,
Official comment Hello dear, I'm afraid we don't sell any hashboards. It is because the miner is assembled with hashboards which are tested to be working well with each other. Replacing only the hashboard may caus...
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Jocelyn commented,
Dear Mai, Thanks for your consultation! Missing hashboard issue may be caused by various reasons such as accumulated dust, loose heatsinks, bad signal cables, broken sockets, or unworking connector...
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Jocelyn created an article,
Antminer End of Service（EOS） Notification_S15, T15, S9k, S9 SE, B7, K5, APW5
Dear Antminer users: In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from...
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Jocelyn created a post,
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Jocelyn commented,
HiLevy David, Thanks for your interest! I'm afraid I don't have the English version because it's an event held mainly for our domestic market and it's already finished last year in November.
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Jocelyn created an article,
After-sales Policy Update on December 1st, 2020
Dear Valued Customer, Since we are making adjustments to our business, Bitman Technologies Limited, instead of Bitmaintech, has been responsible for products or service displayed and sold on our we...
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Jocelyn commented,
Dear @Роман We recommend you to contact coninbase customer service for help. They may look up the transaction for you in their own system.
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Jocelyn commented,
Official comment Dear emanuele, Thanks for your update and continuous support! We are happy to know that we've solved your problems. If there are any repair needs in the future, do not hesitate to contact us for ...
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Jocelyn created an article,
Bitmain extends the warranty for the Antminer 19 Series
The Antminer 19 Series now provides an extended warranty, which is valid for all existing 19 Series (Antminer S19 Pro, S19, and T19). Extension Time: The warranty period will be extended from...