Jocelyn
Community Manager
- Total activity 655
- Last activity
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Activity overview
Latest activity by Jocelyn-
Jocelyn commented,
Dear @Роман We recommend you to contact coninbase customer service for help. They may look up the transaction for you in their own system.
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Jocelyn commented,
Official comment Dear emanuele, Thanks for your update and continuous support! We are happy to know that we've solved your problems. If there are any repair needs in the future, do not hesitate to contact us for ...
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Jocelyn created an article,
Bitmain extends the warranty for the Antminer 19 Series
The Antminer 19 Series now provides an extended warranty, which is valid for all existing 19 Series (Antminer S19 Pro, S19, and T19). Extension Time: The warranty period will be extended from...
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Jocelyn created a post,
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Jocelyn created an article,
IMPORTANT! Europe-Netherlands repair center to cease operations
Dear Customers, As we will be focusing on our repair service quality, we would like to inform you that our Europe-Netherlands repair center will cease operations after 31st October 2020. Please do ...
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Jocelyn created an article,
IMPORTANT! Taiwan repair center to cease operations
Dear Customers, As we will be focusing on our repair service quality, we would like to inform you that our Taiwan repair center will cease operations after 25th October 2020. Please do not send any...
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Jocelyn created an article,
Instructions for setting up your new S19 control board
For the S19 series control board purchased from our official website, please upgrade to the correct and latest firmware as you will notice that the S19 control board has been pre-set with the S17 f...
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Jocelyn created an article,
S19/S19 Pro control board program recovery (SD card flashing )
This method applies to the following situations: The miner is power-off in the upgrading process. The miner cannot start (cannot find IP). The miner can only use the default factory workers. Tool...
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Jocelyn created an article,
NOTICE: Repair sites service updates during Chinese National Holiday, 2020
Dear customers, please note our repair sites service updates during the Chinese National Holiday: Hong Kong repair site will not collect or deliver any packages during 1st, October ~ 4th, October ...
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Jocelyn commented,
Official comment Hi, U.S. repair site is only open for U.S. customers and HK repair site for all. Packages from other countries cannot be delivered properly to U.S. site so we display HK repair site for you. Read ...