Community Manager

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Activity overview

Latest activity by Jocelyn
  • Jocelyn commented,

    Official comment

    Hi, U.S. repair site is only open for U.S. customers and HK repair site for all. Packages from other countries cannot be delivered properly to U.S. site so we display HK repair site for you.  Read ...

  • Jocelyn created a post,

    How to ask a question in BitmainTalk

    Well-written questions are more likely to receive a response, and faster. Here are some tips on how to write a good question:  Provide more details on the miner. The model type, the kernel log, t...

  • Jocelyn created a post,


            优质的提问更容易获得人们的回复,同时,也能得到更快的解答。这里有一些提问的小技巧,希望能帮到你: 描述更多的细节。比如在咨询维修方面的问题时,提供蚂蚁矿机的型号、机器的运行日志,环境温度和湿度等。 上传相关照片。你可以进入矿机的后台,截取图片如miner status、overview上传,它们显示了许多关键信息,这能有助于技术人员判断问题。 告知您已经尝试过的解...

  • Jocelyn created an article,

    Antminer End of Service(EOS) Notification_D5、T9、L3+

    Dear Antminer users:   In order to better assist you to meet the challenges of market changes and technological innovation, we will stop providing maintenance services for the following models from...

  • Jocelyn created a post,

    This is fraud!!!

    Dear Bitmain customers, we would like to inform you that we do not have any relations with ANTMINER FARM STORE and such pages, as it may be a possible SCAM. Please be cautions about such pages and ...

  • Jocelyn created an article,

    NOTICE: Hong Kong Repair Sites Address Updates

    Dear customers, Our Hong Kong repair site address has be updated from 18th July, 2020. The previous repair site will be closed for any parcels after 21st July 2020, and we will not be able to colle...

  • Jocelyn created an article,

    How to set up V1.0 test jig manual for S17+, T17+, S17e, T17e and S19 series miners

    V1.0 hashboard tester is applicable to S17+, T17+, S17e, T17e and S19 series miners. I. Preparatory work Platform: computer (Win10 system) Tools: electric soldering iron (60W), solder wire Tester...

  • Jocelyn created a post,

    Ant Training Academy & ViaBTC Joint Subsidy Assistance Plan

    Dear Bitmain users, Ant Training Academy is now working with ViaBTC to launch a joint subsidy assistance plan for the maintenance training. The qualified users could apply for RMB 400 subsidy when ...

  • Jocelyn created a post,


    亲爱的蚂蚁矿机用户:         蚂蚁培训学院现携手ViaBTC,推出维修培训联合助学金计划,符合条件的矿工报名蚂蚁培训学院”矿机维修培训”课程,即可申请400元联合助学金。 如何申请联合助学金? 申请时间:2020年6月22日-12月31日(HKT)。 申请条件:ViaBTC主子账号BTC&BCH&BSV挖矿总算力≥30P的用户可申请。 名额说明:每月限定6个名额。ViaBTC每月在...

  • Jocelyn created an article,

    T19 Specifications

    Product Glance Value VersionCrypto Algorithm/Coins T19SHA256/BTC/BCH Hashrate, TH/s 84±3% Reference power on wall, Watt 3150±5% Reference power efficiency on wall @25°C, J/TH 37.5±%5  ...