s19

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2 comments

    Dear customer.

     

    From the kernel log, it shows ERROR_NET_LOST,please kindly exclude the issue by following steps:

    1. Reboot the miner

    Information for you:

    https://support.bitmain.com/hc/en-us/articles/115000211033-How-to-power-off-reboot-or-restart-the-miner

     

    2. Check your network, network interface, miner network interface, network cable and etc. please make sure it's work normally.

     

    If there are still problems after the above steps, please send the latest kernel log and miner status.

    We will double-check for you.

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    Dear Customer,
    If you have any questions please feel free to contact us.
    We recommend that you go to https://support.bitmain.com/hc/en-us  click Submit a request at the bottom of the website, and select the correct ticket type.
    We will reply to your question as soon as possible.

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