Does not connect to internet
My miner was in for repairs under warranty. Just got it back and now it powers on but does not connect to internet. I plug the ethernet cable into a computer and works fine it's just the miner that cannot connect.
I have an S19J Pro.
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Please kindly exclude the issue based on the below article.
Can't connect to the Internet or find IP of miner
https://support.bitmain.com/hc/en-us/articles/360005467154-Can-t-connect-to-the-Internet-or-find-IP-of-miner
If the above steps do not work, Please test it with a small router.If that does not work, we suggest trying to set miner to factory settings
How to set miner to factory settings
https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-
If that does not work, please try to flash the SD card. -
Dear Customer,
If you have other questions please feel free to contact us.
We recommend that you go to https://support.bitmain.com/hc/en-us click Submit a request at the bottom of the website, and select the correct ticket type.
We will reply to your question as soon as possible. -
Dear Customer,
If you have other questions please feel free to contact us.
We recommend that you go to https://support.bitmain.com/hc/en-us click Submit a request at the bottom of the website, and select the correct ticket type.
We will reply to your question as soon as possible.
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