T17e can't connect to the network

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Alex

• February 04, 2021 12:24

good evening, please tell me : t17e can not connect to the network and get an ip. The IP Reporter program does not see it. After switching on the network, the fans start working, but cold air blows. After pressing the IP Report button, the green and red light bulbs light up and continue to glow constantly. Please tell me what could be the problem?

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  张衬峰

  • February 05, 2021 06:52

  
  Hello, dear.
  There may be a failure of the router DHCP server or an abnormal control board. You can first check whether the network is normal. If there is no problem with the network, you can try to restore the control board to the factory. If there is still a problem with the restoration, you can try to use the SD card to restore the control board to the factory. If there are still any problems, it is estimated that they need to be repaired.

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