S17e not showing one hashboard

Comments

4 comments

    Hello Roberttolj

    Please upgrade the latest firmware on our official website for this miner and also check if the signal cables are well connected,replug them,if it can not be fixed after doing this,then it need to be repaired.

    0
    Comment actions Permalink

    Hello Luke.

    I upgraded the latest firmware but no help, I also checked the signal cables and switched them from one hashing board to another, every time the same hashing board is not working, i tested one by one. So what do i need to do next i bought this device from https://mining.sesterce.com/ sending you few pictures of what i did, and the information about the device itself.

    0
    Comment actions Permalink

    Hello Luke, what am i suposed to do next, please tell me, i contacted https://mining.sesterce.com/ and they told me i need to solve all this things directly with you, please can you tell me how can we solve this, do you have maintanence centre here in EU?

    where can i send the device for the repair?

    0
    Comment actions Permalink

    Hello Roberttolj

    For the existing repair center information, please refer to the content in the following link:

    https://support.bitmain.com/hc/en-us/articles/220138027

    More repair centers are in preparation.

    0
    Comment actions Permalink

Please sign in to leave a comment.