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5 comments

Date Votes
  • Luke HAO-Technical Specialist

    Hi Dp38c12g

    Please post the kernel log here,then I wll try to do remote diagnosis,thank you very much!

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  • Dp38c12g

    Hi Luke HAO. Technical Specialist with who? why would I give you anything? I don't know you, Luke!

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  • Dp38c12g

    When there is a power outage do not unplug your antminer as I did. Once the power becomes available again just turn your machine on with the switch from the breaker box. immediately kill the power and turn it back on. this is what worked for me. My antminer is back up and running just like before this incident happened. 

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  • Luke HAO-Technical Specialist

    Hi Dp38c12g

    I am the technical support from Bitmain team, nice to meet you here.the mining farm should try avoid frequent power outstages and need to make a plan for power outages, sudden power-on and power-off may cause damage to the miner,when power is cut off, the power should be turned off from the minimum air switch on the shelf up to the master air switch level by level. When powering on, it should be ensured that the air switch of the shelf connecting to the miner has been completely shut down, and the power is downward level by level by the master air switch, to avoid the impact of the voltage surge and damage to the miner.

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  • Reza
    • Edited

    Hello dear luke

    it's about 3 days I've been encounter with this error in my Kernel log "S17pro 56 th miner_status: ERROR_TEMP_LOST "

    I've upgraded its Firmware but it is not working yet.

    Can you guide me what I should to do?

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