s9i unknown problem

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mbn

• July 16, 2020 18:42
• Edited

hi.i clean my s9i with a wind engine.i do it with standard and good distance.but now,when i assemble my device,only one chipset works.two other chipsets stoped.in "Asic status" section,first chipset is normal and have full "0".but in two others,the "0"s are halved.i restarting device,upgrading device but its useless for solving my problem.what should i do?!please help me.

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  Luke HAO-Technical Specialist

  • July 22, 2020 09:21

  Hi mbn

  Please send me the miner status page and kernel log here,thank you very much!

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  mbn

  • July 22, 2020 09:27

  hi Luke HAO
  how can i send files here?!

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