s19J pro keeps going offline every few hours

Comments

2 comments

    From the kernel log, it shows ERROR_POWER_LOST
    please kindly exclude the issue by following steps:
    1. Plugin and out the PSU cord.
    2. Set miner to factory settings
    How to set miner to factory settings
    https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-
    3. Change the PSU
    If there are still problems after the above steps, please send the latest kernel log and miner status.
    We will double-check for you.

    0
    Comment actions Permalink

    Dear Customer,
    If you have other questions please feel free to contact us.
    We recommend that you go to https://support.bitmain.com/hc/en-us, click Submit a request at the bottom of the website, and select the correct ticket type.
    We will reply to your question as soon as possible.

    0
    Comment actions Permalink

Please sign in to leave a comment.