March 29th 2022 Firmware Issue

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Tyler Long

• May 23, 2022 17:56

Hello, I've noticed since I upgraded firmware (Mar 29th 2022) that my fan speeds are maxing out and my miners are going into an idle mode instead of normal. Is this something has been brought up before and if so, has there been any fixes for it?  Thank you.

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  Nick

  • May 24, 2022 03:11

  Dear customer.
  
  Please send us the newest Kernel log and miner status screenshot.
  
  To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
  Please check the below link for How to copy kernel log into text form
  https://support.bitmain.com/hc/en-us/articles/360016522253-How-to-copy-Kernel-Log-into-text-form
  We will check and help you.
  
  Here is some information you may need.
  https://support.bitmain.com/hc/en-us/articles/360021030633-FAQ-for-Miner

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