Antminer T17+ Hashboard Lost

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2 comments

  • Official comment

    Dear customer.

     

    From the kernel log, It shows that the hash board can not be detected. please kindly exclude the issue by following steps:
    1. Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.
    2. Please clean up the dust.
    How To Clean and Dust The ANTIMINERS
    https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers
    If there are still problems after the above steps, please send the latest kernel log and miner status.
    We will double-check for you.

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    Dear Customer,
    In order to better solve the problem,
    We recommend that you go to https://support.bitmain.com/hc/en-us, click Submit a request at the bottom of the website, and select the correct ticket type.
    We will reply to your question as soon as possible.

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