fail to read pic temp

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5 comments

  • Official comment

    Hello, 

    It is essential to get to the root causes of high temperature. Switch off the power for approximately 2 minutes and then reboot the miner. However, if the ambient temperature gets too high, the miner will still stop working and shut down because of the high temperature protection mode.

    Lower down the ambient temperature so as that the miner’s temperature won’t get too high.

    Dust accumulation in the miner will also lead to high temperature protection, please dismantle the front fan to clean the dirt.

    If the problem still exists, please contact us at support-cs@bitmain.com to provide the newest kernel log.

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    Hi
    I had the same problem with my new S19J Pro.
    The Problem has been since the beginning.
    restart, SD flash, upgrade, PIC chip new program, nothing helped.
    I found the problem myself after 3 weeks.
    If you need help with this problem, you can write to me arcrinfo@gmail.com

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    Hello, 

    It is essential to get to the root causes of high temperature. Switch off the power for approximately 2 minutes and then reboot the miner. However, if the ambient temperature gets too high, the miner will still stop working and shut down because of the high temperature protection mode.

    Lower down the ambient temperature so as that the miner’s temperature won’t get too high.

    Dust accumulation in the miner will also lead to high temperature protection, please dismantle the front fan to clean the dirt.

    If the problem still exists, please contact us at support-cs@bitmain.com to provide the newest kernel log.

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    Thank you Linda,
    but If your steps Not Help
    this is a Hardware Error
    I See this on my new Antminer S19J Pro

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    Hello, If the problem still exists, please contact us at support-cs@bitmain.com to provide the newest kernel log.

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