fail to read pic temp

Follow
Richard Madras

Hi and thank you in advance.  I am having this issue with my antminer S19 pro:: "fail to read pic temp".  I have tried all common troubleshooting (restore, reboot, etc.)   Thanks in advance for your help.  Here is the full log: 

 

===========================================Miner log===========================================
1970-01-01 00:00:09 Miner compile time: Fri Dec 11 11:23:44 CST 2020 type: Antminer S19 Pro
1970-01-01 00:00:10 This is fix-freq version
1970-01-01 00:00:10 Miner compile time: Fri Dec 11 11:23:44 CST 2020 type: Antminer S19 Pro
1970-01-01 00:00:10 commit version: 1821c90 2020-11-16 16:05:37, build by: jenkins 2020-12-11 11:35:43
1970-01-01 00:00:10 opt_multi_version     = 1
1970-01-01 00:00:10 opt_bitmain_ab        = 1
1970-01-01 00:00:10 mid_auto_gen          = 0
1970-01-01 00:00:10 opt_bitmain_work_mode = 0
1970-01-01 00:00:10 mmap fpga_mem_addr_hal = 0xb5900000
1970-01-01 00:00:10 HASH_ON_PLUG V9 = 0x7
1970-01-01 00:00:10 Note: front fan is power on!
1970-01-01 00:00:10 Note: rear fan is power on!
1970-01-01 00:00:10 start the http log.
1970-01-01 00:00:10 httpListenThread start ret=0
1970-01-01 00:00:10 start listen on 6060 ...
1970-01-01 00:00:10 load machine NBP1901 conf
1970-01-01 00:00:10 machine : NBP1901 
1970-01-01 00:00:10 chain_num 4, chain_domain_num 38, chain_asic_num 114, domain_asic_num 3
2021-11-15 21:20:02 miner ID : 80041c4857104814
2021-11-15 21:20:02 FPGA Version = 0xB031
2021-11-15 21:20:02 HASH_ON_PLUG V9 = 0x7
2021-11-15 21:20:02 ==========================capability start==========================
2021-11-15 21:20:02 board num = 3
2021-11-15 21:20:02 board id = 0, chain num = 1
2021-11-15 21:20:02 	chain id = 0
2021-11-15 21:20:02 board id = 1, chain num = 1
2021-11-15 21:20:02 	chain id = 1
2021-11-15 21:20:02 board id = 2, chain num = 1
2021-11-15 21:20:02 	chain id = 2
2021-11-15 21:20:02 ==========================capability end============================
2021-11-15 21:20:02 chain num = 3
2021-11-15 21:20:04 [chain 0]
2021-11-15 21:20:04 0x0000 11 4A D1 4B A2 FB BD CD   C3 BF 81 DC 62 6C BF 2E 
2021-11-15 21:20:04 0x0010 8F 06 8F 81 D6 06 04 CD   6B C9 1E EF F9 D1 60 51 
2021-11-15 21:20:04 0x0020 84 6C D3 6F B2 F1 74 12   E9 57 A4 A4 AD AA 3A 06 
2021-11-15 21:20:04 0x0030 DB 74 2F FF BD 0D 27 7F   20 44 AA 4C 96 1C D5 C8 
2021-11-15 21:20:04 0x0040 29 7F 3A 38 72 A5 F9 20   DC 75 FF FF FF FF FF FF 
2021-11-15 21:20:04 0x0050 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x0060 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x0070 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x0080 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x0090 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x00A0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x00B0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x00C0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x00D0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x00E0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:04 0x00F0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF 5A 
2021-11-15 21:20:04 
2021-11-15 21:20:06 [chain 1]
2021-11-15 21:20:06 0x0000 11 4A 3F 5F DA A4 4C 18   63 91 FE BA BF C2 C7 56 
2021-11-15 21:20:06 0x0010 57 AE AC BE 4A 9D 1F D4   4C 69 9A B5 5D 5E 2D DC 
2021-11-15 21:20:06 0x0020 26 9B 7D B3 9C 4B 82 E6   73 0C B7 B3 2D 80 3C 9D 
2021-11-15 21:20:06 0x0030 CA 97 BA FA B4 0B 0B C8   EF A0 FD 0E F2 2C DD A6 
2021-11-15 21:20:06 0x0040 C0 42 B4 C0 5E CC DA 0B   68 2D FF FF FF FF FF FF 
2021-11-15 21:20:06 0x0050 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x0060 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x0070 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x0080 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x0090 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x00A0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x00B0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x00C0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x00D0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x00E0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:06 0x00F0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF 5A 
2021-11-15 21:20:06 
2021-11-15 21:20:08 [chain 2]
2021-11-15 21:20:08 0x0000 11 4A 3A 16 6B 30 9C CE   9F 58 16 61 33 44 2A 9D 
2021-11-15 21:20:08 0x0010 46 89 41 38 64 AE 2F BC   41 E6 E9 E4 26 96 84 55 
2021-11-15 21:20:08 0x0020 92 71 BE 33 F2 5E 3B F8   C2 12 75 F8 4C 7F 25 14 
2021-11-15 21:20:08 0x0030 BD 55 CC 2B 39 1D 2C 05   EC EC 88 AD 54 A5 25 E1 
2021-11-15 21:20:08 0x0040 2F A5 E2 73 9C 45 9B A5   DC 3F FF FF FF FF FF FF 
2021-11-15 21:20:08 0x0050 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x0060 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x0070 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x0080 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x0090 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x00A0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x00B0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x00C0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x00D0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x00E0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF FF 
2021-11-15 21:20:08 0x00F0 FF FF FF FF FF FF FF FF   FF FF FF FF FF FF FF 5A 
2021-11-15 21:20:08 
2021-11-15 21:20:08 fan_eft : 0  fan_pwm : 100
2021-11-15 21:20:08 create thread
2021-11-15 21:20:08 fixed working voltage = 1260
2021-11-15 21:20:08 Chain [0] PCB Version: 0x0100
2021-11-15 21:20:08 Chain [0] BOM Version: 0x0100
2021-11-15 21:20:08 Chain [1] PCB Version: 0x0100
2021-11-15 21:20:08 Chain [1] BOM Version: 0x0100
2021-11-15 21:20:08 Chain [2] PCB Version: 0x0100
2021-11-15 21:20:08 Chain [2] BOM Version: 0x0100
2021-11-15 21:20:12 Fan check passed.
2021-11-15 21:20:13 chain[0] PIC jump to app
2021-11-15 21:20:14 Check chain[0] PIC fw version=0x89
2021-11-15 21:20:15 chain[1] PIC jump to app
2021-11-15 21:20:17 Check chain[1] PIC fw version=0x89
2021-11-15 21:20:18 chain[2] PIC jump to app
2021-11-15 21:20:19 Check chain[2] PIC fw version=0x89
2021-11-15 21:20:20 create thread
2021-11-15 21:20:20 max sensor num = 4
2021-11-15 21:20:20 temperature_monitor_thread start...
2021-11-15 21:20:24 power type version: 0x0071
2021-11-15 21:20:24 Enter sleep to make sure power release finish.
2021-11-15 21:20:55 Slept 30 seconds, diff = 1.
2021-11-15 21:20:55 set_voltage_by_steps to 1500.
2021-11-15 21:21:00 start up min temp by 75a = 25
2021-11-15 21:21:00 set UART baud to 115200
2021-11-15 21:21:05 chain avg vol rise to 15.14
2021-11-15 21:21:08 Chain[0]: find 114 asic, times 0
2021-11-15 21:21:16 Chain[1]: find 114 asic, times 0
2021-11-15 21:21:24 Chain[2]: find 114 asic, times 0
2021-11-15 21:21:24 pulse_mode = 1, ccdly_sel = 1, pwth_sel = 1
2021-11-15 21:21:28 min freq in eeprom = 525
2021-11-15 21:21:28 fixed frequency is 525
2021-11-15 21:21:28 Bring up temperature is 23
2021-11-15 21:21:29 set UART baud to 12000000
2021-11-15 21:21:29 set_voltage_by_steps to 1260.
2021-11-15 21:21:36 STATUS_INITED: soc init done!
2021-11-15 21:21:36 create thread
2021-11-15 21:21:36 create thread
2021-11-15 21:21:38 start to init...
2021-11-15 21:21:40 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:40 fail to read pic temp for chain 0
2021-11-15 21:21:40 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:40 fail to read pic temp for chain 0
2021-11-15 21:21:42 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:42 fail to read pic temp for chain 0
2021-11-15 21:21:42 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:42 fail to read pic temp for chain 0
2021-11-15 21:21:42 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:42 fail to read pic temp for chain 0
2021-11-15 21:21:43 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:43 fail to read pic temp for chain 0
2021-11-15 21:21:46 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:46 fail to read pic temp for chain 0
2021-11-15 21:21:46 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:46 fail to read pic temp for chain 0
2021-11-15 21:21:46 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:46 fail to read pic temp for chain 0
2021-11-15 21:21:46 _pic_read_iic failed! read_back_data[0] = 0x07, read_back_data[1] = 0x3c, read_back_data[2] = 0x00
2021-11-15 21:21:46 fail to read pic temp for chain 0
2021-11-15 21:21:47 Init done!
2021-11-15 21:21:47 STATUS_OKAY
2021-11-15 21:21:47 start the cached job
2021-11-15 21:21:47 Version num 8
2021-11-15 21:21:47 Mask num 0xe000
2021-11-15 21:21:47 freq = 525, percent = 90, hcn = 12480, timeout = 449
2021-11-15 21:21:47 set_start_time_point total_tv_start_sys=122 total_tv_end_sys=123
2021-11-15 21:21:47 set_voltage_by_steps to 1280.
2021-11-15 21:21:48 over max temp, pcb temp 26 (max 80), chip temp 41(max 95) pcb temp rise 0 chip temp rise 0, total_exit_failure 6
2021-11-15 21:21:48 ERROR_TEMP_TOO_HIGH: over max temp
2021-11-15 21:21:48 stop_mining: over max temp
2021-11-15 21:21:48 uninit_temp_info
2021-11-15 21:21:48 do not read temp anymore...
2021-11-15 21:21:48 cancel thread
2021-11-15 21:21:48 cancel thread
2021-11-15 21:21:48 cancel thread
2021-11-15 21:21:48 ****power off hashboard****
2021-11-15 21:21:51 temp monitor thread exit
0

Comments

5 comments

Date Votes
  • Official comment
    Linda

    Hello, 

    It is essential to get to the root causes of high temperature. Switch off the power for approximately 2 minutes and then reboot the miner. However, if the ambient temperature gets too high, the miner will still stop working and shut down because of the high temperature protection mode.

    Lower down the ambient temperature so as that the miner’s temperature won’t get too high.

    Dust accumulation in the miner will also lead to high temperature protection, please dismantle the front fan to clean the dirt.

    If the problem still exists, please contact us at support-cs@bitmain.com to provide the newest kernel log.

    Comment actions Permalink
  • Andrej Ruppel

    Hi
    I had the same problem with my new S19J Pro.
    The Problem has been since the beginning.
    restart, SD flash, upgrade, PIC chip new program, nothing helped.
    I found the problem myself after 3 weeks.
    If you need help with this problem, you can write to me arcrinfo@gmail.com

    0
    Comment actions Permalink
  • Linda

    Hello, 

    It is essential to get to the root causes of high temperature. Switch off the power for approximately 2 minutes and then reboot the miner. However, if the ambient temperature gets too high, the miner will still stop working and shut down because of the high temperature protection mode.

    Lower down the ambient temperature so as that the miner’s temperature won’t get too high.

    Dust accumulation in the miner will also lead to high temperature protection, please dismantle the front fan to clean the dirt.

    If the problem still exists, please contact us at support-cs@bitmain.com to provide the newest kernel log.

    0
    Comment actions Permalink
  • Andrej Ruppel

    Thank you Linda,
    but If your steps Not Help
    this is a Hardware Error
    I See this on my new Antminer S19J Pro

    0
    Comment actions Permalink
  • Linda

    Hello, If the problem still exists, please contact us at support-cs@bitmain.com to provide the newest kernel log.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post