DR5 stopped working, cant find IP and cant flash SD card.

JasonS

September 27, 2021 01:36

Hi Team,

My DR5s stopped working couple days ago. Here is the symptom:

1, Hash board stopped working.

2, After reboot, I cant find the IP of the miners.

3, Tried to flash control board with SD card. nothing happed (both red and green lights are on all the time).

4, Switched to new control board, it will online for about 5 mins and down again.(I am not of control board to testing now).

Does someone have the same issue? grateful for any help.

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5 comments

Official comment
Linda

September 27, 2021 01:46
Hello,

We've sent you the DR5 flashing SD documents, if it still doesn't work, you can contact us by support-cs@bitmain.com for better communication, thanks!
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JasonS

September 27, 2021 01:54
Could you double check. I did not received the email. Checked inbox, and spam folder. Thanks
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JasonS

September 27, 2021 01:55
Got it. Trying it out. Thanks
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Linda

September 27, 2021 01:57
You are welcome, any other problem we suggest to contact us by support-cs@bitmain.com , thanks!
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Tthompson7

October 04, 2021 15:56
Linda, can you please have your team list the SD DR5 recovery on the Firmware SD web page??
https://service.bitmain.com/support/download?product=Flashing%20SD%20card%20with%20image

While they do that can you please send me the DR5 SD card recovery firmware??
Thank you
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