s17+ chain voltage low

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  • Official comment

    Dear

    Could you please double check Is the power control cable loose , please unplug it and plug it again,

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    If I have to download, please leave the download link as well

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    I upgraded to the latest version, but it didn't work

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    I checked and knocked again but it didn't work

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    Dear

    Could you change a good other PSU to test it ?

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    I can put the psu of another device, but its model is s17 + 70t / h, does it fit?

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    i changed the PSU and its worked 

    How can I find the damaged part of the PSU?
    I do not have access to a repairman, I also have some equipment to repair, please help

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    Dear

    For the PSU faulty , you can send it to our Hongkong or USA repair site to repair, based on the below instructions.

    We are sorry that your miner is defective , please unplug then reboot it again, if it still can not work please refer to this link to prepare to ship the miner or part to us :

    https://service.bitmain.com/support/guide

    Please create a repair ticket, 
    https://support.bitmain.com/hc/en-us/articles/226760527-How-to-create-revise-a-repair-ticket


    Pls send the defective miner to our official repair site(HK or US site), the address is as following link:
    https://support.bitmain.com/hc/en-us/articles/220138027-Global-repair-site-delivery-addresses

    Pls let us know if you have any problems. Thanks.

     

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    im from iran i cant send for your repair site

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    Dear

    Sorry for the IRAN, which the Bitmain can not provide the repair service, could you find a repair site in your country ?

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    No, I can not, but if you can help, maybe I can fix it myself

    PSU It turns on but does not turn on the hashboards, which part of it has a problem?

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    Dear

    I am  sorry that ,we can't tell from the text what is wrong with the PSU. which need to be send it to the maintenance point for double check which part is faulty by the professional repair man,

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