AL1 PRO 16.6Th heatsensor hashboard 0

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4 comments

    Dear customer.

     

    From the kernel log, it can't detect all chips. please kindly exclude the issue by following steps:

     

    1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

     

    2.Please clean up the dust.

    How To Clean and Dust The Antminers

    https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers

     

    3.Test for PSU failure and ensure the miner is grounded well.

    https://support.bitmain.com/hc/en-us/articles/4809007246617-PSU-problems-and-solutions-apply-to-APW9-APW12-

     

    If there are still the same problems after the above steps, please send it to repair.

     

    Best regards

    BITMAIN

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    Dear Customer,

     

    If you have any questions please feel free to contact us.

    Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new 

    Or send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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    • Power Cycle: Restart the miner by turning it off and then back on to reset the system.
    • Check Connections: Ensure all cables and connectors are securely attached and not damaged.
    • Inspect Power Supply: Verify that the power supply is functioning correctly and providing adequate power to the miner.
    • Temperature Check: Ensure the miner is operating within the recommended temperature range and is well-ventilated.
    • Firmware Update: Update the miner’s firmware to the latest version like Bokeh apk as outdated firmware can cause initialization errors.
    • Reset Configuration: Perform a factory reset on the miner to restore default settings and clear any configuration issues.
    • Examine Logs: Review the miner’s log files for detailed error messages that may provide more insight into the problem.
    • Contact Support: Reach out to the manufacturer’s support team for assistance if the issue persists.
    • Test with Different Hardware: If possible, test the miner with a different power supply or cables to rule out hardware faults.
    • Check Network: Ensure that the network settings are correctly configured and the miner is connected to the network properly.
    • Consult Community: Visit online forums or communities for advice from other users who may have experienced similar issues.
    • Review Documentation: Refer to the Antminer S17e manual or technical documentation for specific troubleshooting steps related to ERROR_SOC_INIT.
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    Dear Customer,

     

    If you have any questions please feel free to contact us.

    Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new 

    Or send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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