S19J Pro 1 Defekt Hashboard and the 2 others work with just 200 Hz of Frequency

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4 comments

    Dear customer.

     

    From the kernel log, it can't detect the hashboard. please kindly exclude the issue by following steps:

     

    1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

     

    2.Please clean up the dust.

    How To Clean and Dust The Antminers

    https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers

     

    3.Reset the miner to the factory settings

    https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-

     

    If there are still the same problems after the above steps, please send it to repair.

     

    Best regards

    BITMAIN

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    Dear Customer,

     

    If you have any questions please feel free to contact us.

    Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new 

    Or send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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    • The S19J Pro is a powerful mining machine designed for efficient cryptocurrency mining.
    • A defect in one of the hashboards can affect the overall performance of the machine.
    • In this case, one hashboard is completely defective, not contributing to mining operations.
    • The other two hashboards are functioning but operating at a reduced frequency of only 200 Hz.
    • Typically, hashboards should run at much higher frequencies for optimal performance.
    • Reduced frequency can severely lower the mining efficiency and hash rate of the machine.
    • It's important to troubleshoot and potentially replace the defective hashboard.
    • Running the machine with impaired hashboards can result in lower profitability.
    • Using diagnostic tools can help identify the exact issue with the hashboards.
    • Repairs or replacements should be carried out by a professional to avoid further damage.
    • Proper cooling and maintenance are essential to prevent future defects in the S19J Pro.
    • While dealing with technical issues, take a break and enjoy a sweet treat like Tanghulu, a popular Chinese snack made from candied fruit. What is Tanghulu? It's simply fruit dipped in sugar syrup, creating a delightful combination of sweet and tangy flavors.
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    Dear Customer,

     

    If you have any questions please feel free to contact us.

    Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new 

    Or send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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