S19jpro+ 0 Asic

Friends, approximately three days ago the device lowered its Hash rate which led me to clean the device and then restart it and install the firmware. I couldn't read any plate anymore, can you please help me as soon as possible, thank you dear

2015-01-01 00:00:15 Miner compile time: Wed Jun 28 17:54:07 CST 2023 type: Antminer BHB42XXX sn :JYZZADUBCJEAE0090

2015-01-01 00:00:16 This is fix-freq version

2015-01-01 00:00:16 Miner compile time: Wed Jun 28 17:54:07 CST 2023 type: Antminer BHB42XXX

2015-01-01 00:00:16 Miner sn: JYZZADUBCJEAE0090

2015-01-01 00:00:16 commit version: 1180224 2023-06-28 17:51:54, build by: jenkins 2023-06-28 18:13:05

2015-01-01 00:00:16 opt_multi_version = 1

2015-01-01 00:00:16 opt_bitmain_ab = 1

2015-01-01 00:00:16 mid_auto_gen = 1

2015-01-01 00:00:16 opt_bitmain_work_mode = 0

2015-01-01 00:00:16 port 439 already exported

2015-01-01 00:00:16 port 454 already exported

2015-01-01 00:00:16 port 440 already exported

2015-01-01 00:00:16 port 455 already exported

2015-01-01 00:00:16 port 441 already exported

2015-01-01 00:00:16 port 456 already exported

2015-01-01 00:00:16 port 438 already exported

2015-01-01 00:00:16 port 453 already exported

2015-01-01 00:00:16 port 446 already exported

2015-01-01 00:00:16 port 445 already exported

2015-01-01 00:00:16 Note: front fan is power on!

2015-01-01 00:00:16 Note: rear fan is power on!

2015-01-01 00:00:16 start the http log.

2015-01-01 00:00:16 httpListenThread start ret=0

2015-01-01 00:00:16 start listen on 6060 ...

2015-01-01 00:00:16 bad chain id = 3

2015-01-01 00:00:19 bad chain id = 3

2015-01-01 00:00:21 ==========================capability start==========================

2015-01-01 00:00:21 board num = 3

2015-01-01 00:00:21 board id = 0, chain num = 1

2015-01-01 00:00:21 chain id = 0

2015-01-01 00:00:21 board id = 1, chain num = 1

2015-01-01 00:00:21 chain id = 1

2015-01-01 00:00:21 board id = 2, chain num = 1

2015-01-01 00:00:21 chain id = 2

2015-01-01 00:00:21 ==========================capability end============================

2015-01-01 00:00:21 chain num = 3

2015-01-01 00:00:21 skip loading levels for now

2015-01-01 00:00:25 load chain 0 eeprom data

2024-07-27 14:35:46 load chain 1 eeprom data

2024-07-27 14:35:49 load chain 2 eeprom data

2024-07-27 14:35:49 miner type: Antminer S19j Pro+

2024-07-27 14:35:49 multi machine mode

2024-07-27 14:35:49 load machine BHB42612 conf

2024-07-27 14:35:49 machine : BHB42612

2024-07-27 14:35:49 chain_num 4, chain_domain_num 40, chain_asic_num 120, domain_asic_num 3

2024-07-27 14:35:49 get mix boardname[0][BHB42612], name:BHB42612

2024-07-27 14:35:49 fan_eft : 0 fan_pwm : 100

2024-07-27 14:35:49 create thread get_nonce_and_register_thread

2024-07-27 14:35:49 fixed working voltage = 1340

2024-07-27 14:35:49 fixed frequency is 600

2024-07-27 14:35:49 Chain [0] PCB Version: 0x0100

2024-07-27 14:35:49 Chain [0] BOM Version: 0x0010

2024-07-27 14:35:49 Chain [1] PCB Version: 0x0100

2024-07-27 14:35:49 Chain [1] BOM Version: 0x0010

2024-07-27 14:35:49 Chain [2] PCB Version: 0x0100

2024-07-27 14:35:49 Chain [2] BOM Version: 0x0010

2024-07-27 14:35:49 bad chain id = 3

2024-07-27 14:35:49 Fan check passed.

2024-07-27 14:35:49 uart_trans addr:0xf72a9000.

2024-07-27 14:35:49 max sensor num = 4

2024-07-27 14:35:49 STATUS_INITED: soc init done!

2024-07-27 14:35:49 temperature_monitor_thread start...

2024-07-27 14:35:51 start to init...

2024-07-27 14:35:51 i2c_sim_init start

2024-07-27 14:35:51 init gpio477

2024-07-27 14:35:51 init gpio476

2024-07-27 14:35:52 i2c_sim_init end

2024-07-27 14:35:53 power open power_version = 0x76

2024-07-27 14:35:56 power is Calibrated

2024-07-27 14:35:56 power sn:DGQG329BCAJBC2865

2024-07-27 14:35:56 enable_power_calibration,calibration date:211208.

2024-07-27 14:35:57 power type version: 0x0076

2024-07-27 14:35:58 disable power watchdog: 0x0000

2024-07-27 14:35:59 Initializing the power, please wait, this may take up to 2 minutes...

2024-07-27 14:36:30 Slept 30 seconds, diff = 1.

2024-07-27 14:36:34 set_voltage_by_steps to 1500.

2024-07-27 14:36:44 start up min temp by 75a = 21

2024-07-27 14:36:46 Chain[0]: find 0 asic, times 0

2024-07-27 14:36:48 Chain[0]: find 0 asic, times 1

2024-07-27 14:36:50 Chain[0]: find 0 asic, times 2

2024-07-27 14:36:50 Chain 0 only find 0 asic, will power off hash board 0

2024-07-27 14:36:51 Chain[1]: find 0 asic, times 0

2024-07-27 14:36:53 Chain[1]: find 0 asic, times 1

2024-07-27 14:36:55 Chain[1]: find 0 asic, times 2

2024-07-27 14:36:55 Chain 1 only find 0 asic, will power off hash board 1

2024-07-27 14:36:57 Chain[2]: find 0 asic, times 0

2024-07-27 14:36:58 Chain[2]: find 0 asic, times 1

2024-07-27 14:37:00 Chain[2]: find 0 asic, times 2

2024-07-27 14:37:00 Chain 2 only find 0 asic, will power off hash board 2

2024-07-27 14:37:00 ERROR_SOC_INIT: soc init failed!

2024-07-27 14:37:00 stop_mining: soc init failed!

2024-07-27 14:37:00 uninit_temp_info

2024-07-27 14:37:00 do not read temp anymore...

2024-07-27 14:37:00 cancel thread

2024-07-27 14:37:00 ****power off hashboard****

2024-07-27 14:37:01 temp monitor thread exit

2024-07-27 14:37:02 Version num 65536

2024-07-27 14:37:02 Mask num 0x1fffe000

2024-07-27 14:37:02 opt_multi_version = 65536, interval timeout = 2576980

2024-07-27 14:37:02 freq = 600, percent = 90, hcn = 4368, timeout = 2576980

Nick

July 29, 2024 03:07

Dear customer.

From the kernel log, it can't detect the hashboard. please kindly exclude the issue by following steps:

1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

2.Please clean up the dust.
How To Clean and Dust The Antminers
https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers

3.Reset the miner to the factory settings
https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-

If there are still the same problems after the above steps, please send it to repair.

Best regards
BITMAIN

Dear Customer,

If you have any questions please feel free to contact us.
Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new
Or send email to customersupport@bitmain.com (mailto:customersupport@bitmain.com)
We will reply to your question as soon as possible.

JOHANNY CORREA

July 30, 2024 19:27

Dear, thank you for responding, the equipment has only been in operation for 2 months. I already did what they told me and I still get the same error. Do you think it is a control board problem?

July 31, 2024 02:19

It is hashboard problem.

July 31, 2024 14:26

Groups in what state tell me that there could have been a short in the plates 😔.

August 01, 2024 02:39

S19jpro+ 0 Asic

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