S21 Hardware error

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LarryBadger

• June 05, 2024 19:43

I have 2 new S21s but they keep coming up with hardware errors. Going through the log i can see "CRC error" why is this happening? Could this damage my miners?

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  Nick

  • June 06, 2024 02:38

  Dear Customer.

   

  Is your hashrate normal?

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  Nick

  • June 06, 2024 02:38

  Dear Customer,

   

  If you have any questions please feel free to contact us.

  Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new 

  Or send email to customersupport@bitmain.com

  We will reply to your question as soon as possible.

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  Jay

  • June 08, 2024 05:49

  Hello
  CRC errors are usually caused by LDO voltage or ASIC hash anomalies
  If you have any questions, please contact me
  I'm Jay from Zeus Mining Technical Support
  WhatsApp: +8619123969124

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  Nick

  • June 10, 2024 02:23

  Dear Customer,

   

  If you have any questions please feel free to contact us.

  Please creat support ticket by https://support.bitmain.com/hc/en-us/requests/new 

  Or send email to customersupport@bitmain.com

  We will reply to your question as soon as possible.

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