Hardware Error on KS3 8.2T

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Ronnie Gonzaga

Hi,

Just got a brand new Antminer KS3 8.2T. I found there is hardware error on Hashboard 2 and 3 and it keep increasing. The word error itself worries me. But I am not sure if it is normal for Antminer.

 

Please help.

 

Firmware Version: Fri Nov 17 09:46:18 CST 2023

SN: JYZZAQUBCABAA012S

Thank you

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Comments

4 comments

Date Votes
  • Nick

    Dear customer.
     
    Please run the miner for more than an hour before sending the kernel log.
    Please send us the newest Kernel log and miner status screenshot.
     
    To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
    Please check the below link for How to copy kernel log into text form
    https://support.bitmain.com/hc/en-us/articles/9766967960857-How-to-copy-new-Kernel-Log-into-text-form 
    We will check and help you.

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  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Jay

    Hello sir
    Please copy the complete miner log for me to check
    If you need technical support
    Please contact me (whatsapp: +8619123969124
    From Zeus Mining

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  • Nick

    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

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