T 17 Miner Socket connect failed: Connection refused

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8 comments

    Dear customer.

     

    From the kernel log, it shows ERROR_POWER_LOST

    please kindly exclude the issue by following steps:

    1. Plugin and out the PSU cord.

     

    2. Set miner to factory settings

    How to set miner to factory settings

    https://support.bitmain.com/hc/en-us/articles/115003595387-How-to-reset-miner-to-factory-settings-

     

    3. Change the PSU

    https://support.bitmain.com/hc/en-us/articles/115004339274--How-to-use-a-multimeter-to-test-PSU

    https://support.bitmain.com/hc/en-us/articles/4809007246617-PSU-problems-and-solutions-apply-to-APW9-APW12-

     

    If there are still problems after the above steps, please send the latest kernel log and miner status.

    We will double-check for you.

     

    Best regards

    BITMAIN

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    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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    A few things I would try to troubleshoot this:

    • Check the PSU connections and cables on all hashboard chains. Make sure they are fully seated and have no damage. A loose connector could cause low voltage.
    • Inspect the hashboard connections and power distribution. Look for any discoloration or issues on the boards themselves.
    • Try testing the hashboards one at a time by disconnecting others. See if any single board is bringing the voltage down.
    • Monitor the input voltage directly at the PSU while mining is running to see if it is sagging or fluctuating.
    • Consider replacing the PSU if it is unable to maintain a steady 17V supply during load.
    • As a last resort, contact Bitmain support and they may suggest replacing a specific hashboard that is faulty and causing the low voltage error.

    The goal is to identify why the voltage is dropping below 17V on one or more hashboard chains. Methodically checking connectors, cables, individual boards, and the power supply should help determine the cause.

    _ geometry dash _

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    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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    Hello sir
    The miner log shows the failure:
    ERROR_POWER_LOST
    For more technical support
    Please contact me (whatsapp: +8619123969124
    From Zeus Mining

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    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

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    @Candy Crush Use a computer or another device connected to the same network to ping the mining pool server. Open the command prompt or terminal and execute the following command: `ping <pool_server_address>`. If the ping fails or there is a significant amount of packet loss, it could indicate a network issue that is preventing the connection.

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    Dear Customer,
    If you have any questions please feel free to contact us.
    Please send email to customersupport@bitmain.com
    We will reply to your question as soon as possible.

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