Hashrate 0 Abnormal

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Rajveer Singh

• October 13, 2023 22:22

I purchased 3 S19 90th 1 works well and the other two stops mining afte 1 hr or 30 min or sometimes 3-5 mins. Please help m out I am in big trouble

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  Nick

  • October 14, 2023 02:22

  Dear customer.
   
  Please run the miner for more than an hour before sending the kernel log.
  Please send us the newest Kernel log and miner status screenshot.
   
  To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
  Please check the below link for How to copy kernel log into text form
  https://support.bitmain.com/hc/en-us/articles/9766967960857-How-to-copy-new-Kernel-Log-into-text-form 
  We will check and help you.

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  Nick

  • October 14, 2023 02:23

  Dear Customer,

  If you have any questions please feel free to contact us.

  Please send email to customersupport@bitmain.com

  We will reply to your question as soon as possible.

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