E9 PRO Firmware BUG

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coolcrash

Can you please fix the bug on latest firmware?
Its that just simple: when you restart the machine it will lose all saved information.
Seriously do you even do tests before sending out for public?Gosh

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11 comments

Date Votes
  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • coolcrash

    So when are you planning to fix the thousands of problematic E9 Pro machines that you broken since the firmware from August?
    Between hash boards stoping, power issues , hashrate stoppage without reboot and random restarts.

    It's about time to fix all of these, you release a machine that has so many issues that I can't even remember.
    I am pretty sure there are many many people that have the same thoughts.


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  • coolcrash

    regarding your template answers, don't bother...

    for all of you guys lost with this issues here comes my 20 cents:

    If you have issues with this latest firmware, what  worked for me, it’s on ethw August if you want, try it, I also tried the February and the April one, problems like I escribed, the ip and settings fly off And it only helped by reflashing it through an SD card and then again rolling the April working one on top of the SD restored firmware. One worked, the other didn’t. With an sd card it only helps to recover, but mining will not work on 90% of the pools, so you still have to roll another one on top to make it work, just beware of the one that you choose.

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  • Nick

    Dear customer.

     

    please upgrade the latest firmware.

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  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

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  • Raulf

    there goes the same answer template 

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  • Raulf

    instead of fixing the dam firmwares full of bugs, I have a huge farm with more than 100+ E9PRO

    and I'm facing random issues caused by your bad firmware

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  • Nick

    Dear customer.

     

    Please send full log to customersupport@bitmain.com

    we will check with the technician.

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  • Nick

    Dear Customer,
    Please enter http://IP address/cgi-bin/miner_type.cgi in the browser.
    Please enter the IP address of your miner and send us the displayed subtype result.
    We will determine the control board type and send you the corresponding firmware.

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  • Nick

    Dear customer.

    Please flash SD card.

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