s19 abnormal hashrate
S19 Pro Dashboard shows abnormal Real Time Hashrate and chip state
can you help me to find the solution?
Thank You!
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Dear customer.
Please run the miner for more than an hour before sending the kernel log.
Please send us the newest Kernel log and miner status screenshot.
To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
Please check the below link for How to copy kernel log into text form
https://support.bitmain.com/hc/en-us/articles/9766967960857-How-to-copy-new-Kernel-Log-into-text-form
We will check and help you. -
Dear Customer,
If you have any questions please feel free to contact us.
Please send email to customersupport@bitmain.com
We will reply to your question as soon as possible.
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- Issue: S19 90 TH rate abnormal.
- Symptoms: Miner’s performance is inconsistent or lower than expected.
- Cause: Possible hardware malfunction, firmware issue, or environmental factors.
- Check: Verify hardware connections and cooling systems.
- Update: Ensure the firmware is up-to-date.
- Monitor: Check for error messages or logs in the mining software.
- Maintenance: Clean the miner and check for dust or debris.
- Reset: Restart the miner to see if the issue persists.
- Data Issue: No data in chip state indicates a problem with data transmission.
- Diagnosis: Test individual components for faults.
- Support: Contact technical support if the problem continues.
- Content: Enhance related YouTube videos with engaging thumbnails using a mb kb converter to attract viewers and provide clear visuals on troubleshooting steps.
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Dear Customer,
If you have any questions please feel free to contact us.
Please send email to customersupport@bitmain.com
We will reply to your question as soon as possible.
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