error="temp lost"

Comments

6 comments

    Dear customer.

    From the kernel log,it shows PIC issue
    please kindly exclude the issue by following steps:

     

    1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

     

    2.Please clean up the dust.

    How To Clean and Dust The Antminers

    https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers

     

    3.Test for PSU failure

    https://support.bitmain.com/hc/en-us/articles/115004339274--How-to-use-a-multimeter-to-test-PSU

     

    https://support.bitmain.com/hc/en-us/articles/4809007246617-PSU-problems-and-solutions-apply-to-APW9-APW12-

     

    If there are still the same problems after the above steps, please send it to repair.

     

    Best regards

    BITMAIN

    0
    Comment actions Permalink

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

    0
    Comment actions Permalink

    hello. I checked the wires. the equipment is clean. also, the temperature of 2 chips is -64.

    0
    Comment actions Permalink
    ===========================================Miner log===========================================
    time="2023-07-31 09:08:46" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:08:47" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:47" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:48" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:08:49" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:49" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:49" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:08:51" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:51" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:52" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:08:52" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:52" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:54" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:54" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:55" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:08:56" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:56" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:57" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:57" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:58" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:08:59" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:59" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:08:59" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:00" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:00" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:01" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:02" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:02" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:02" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:04" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:04" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:05" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:05" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:05" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:07" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:07" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:08" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:09" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:09" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:10" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:10" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:11" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:12" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:12" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:12" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:13" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:14" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:14" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:15" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:15" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:15" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:17" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:17" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:18" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:18" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:18" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:20" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:20" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:21" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:22" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:22" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:23" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:23" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:24" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:25" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:25" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:25" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:26" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:27" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:27" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:28" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:28" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:28" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:30" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:30" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:31" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:31" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:31" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:33" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:33" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:34" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:35" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:35" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:36" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:36" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:37" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:38" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:38" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:38" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:40" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:40" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:40" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:41" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:41" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:41" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:43" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:43" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:44" level=error pid=943 chain=0 error="temp lost" msg=check_temp
    time="2023-07-31 09:09:44" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:44" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:46" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], addr:02"
    time="2023-07-31 09:09:46" level=error pid=943 chain=0 msg="got uneffective temp, sensor[2], 
    0
    Comment actions Permalink
    cma: Reserved 16 MiB at 0x17000000
    On node 0 totalpages: 98304
      Normal zone: 768 pages used for memmap
      Normal zone: 0 pages reserved
      Normal zone: 98304 pages, LIFO batch:31
    random: get_random_bytes called from start_kernel+0x80/0x3c4 with crng_init=0
    percpu: Embedded 16 pages/cpu @(ptrval) s35660 r8192 d21684 u65536
    pcpu-alloc: s35660 r8192 d21684 u65536 alloc=16*4096
    pcpu-alloc: [0] 0 [0] 1 
    Built 1 zonelists, mobility grouping on.  Total pages: 97536
    Kernel command line: earlycon console=ttyPS0,115200 mem=512M vmalloc=300M
    Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)
    Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)
    Memory: 355896K/393216K available (6144K kernel code, 178K rwdata, 1300K rodata, 1024K init, 124K bss, 20936K reserved, 16384K cma-reserved, 0K highmem)
    Virtual kernel memory layout:
        vector  : 0xffff0000 - 0xffff1000   (   4 kB)
        fixmap  : 0xffc00000 - 0xfff00000   (3072 kB)
        vmalloc : 0xd8800000 - 0xff800000   ( 624 MB)
        lowmem  : 0xc0000000 - 0xd8000000   ( 384 MB)
        pkmap   : 0xbfe00000 - 0xc0000000   (   2 MB)
        modules : 0xbf000000 - 0xbfe00000   (  14 MB)
          .text : 0x(ptrval) - 0x(ptrval)   (7136 kB)
          .init : 0x(ptrval) - 0x(ptrval)   (1024 kB)
          .data : 0x(ptrval) - 0x(ptrval)   ( 179 kB)
           .bss : 0x(ptrval) - 0x(ptrval)   ( 125 kB)
    rcu: Preemptible hierarchical RCU implementation.
    rcu: 	RCU restricting CPUs from NR_CPUS=4 to nr_cpu_ids=2.
    	Tasks RCU enabled.
    rcu: Adjusting geometry for rcu_fanout_leaf=16, nr_cpu_ids=2
    NR_IRQS: 16, nr_irqs: 16, preallocated irqs: 16
    efuse mapped to (ptrval)
    slcr mapped to (ptrval)
    L2C: platform modifies aux control register: 0x72360000 -> 0x72760000
    L2C: DT/platform modifies aux control register: 0x72360000 -> 0x72760000
    L2C-310 erratum 769419 enabled
    L2C-310 enabling early BRESP for Cortex-A9
    L2C-310 full line of zeros enabled for Cortex-A9
    L2C-310 ID prefetch enabled, offset 1 lines
    L2C-310 dynamic clock gating enabled, standby mode enabled
    L2C-310 cache controller enabled, 8 ways, 512 kB
    L2C-310: CACHE_ID 0x410000c8, AUX_CTRL 0x76760001
    zynq_clock_init: clkc starts at (ptrval)
    Zynq clock init
    clocksource: ttc_clocksource: mask: 0xffff max_cycles: 0xffff, max_idle_ns: 537538477 ns
    sched_clock: 16 bits at 54kHz, resolution 18432ns, wraps every 603975816ns
    timer #0 at (ptrval), irq=16
    Console: colour dummy device 80x30
    Calibrating delay loop... 1332.01 BogoMIPS (lpj=6660096)
    pid_max: default: 32768 minimum: 301
    Mount-cache hash table entries: 1024 (order: 0, 4096 bytes)
    Mountpoint-cache hash table entries: 1024 (order: 0, 4096 bytes)
    CPU: Testing write buffer coherency: ok
    CPU0: Spectre v2: using BPIALL workaround
    CPU0: thread -1, cpu 0, socket 0, mpidr 80000000
    Setting up static identity map for 0x100000 - 0x100060
    rcu: Hierarchical SRCU implementation.
    smp: Bringing up secondary CPUs ...
    CPU1: thread -1, cpu 1, socket 0, mpidr 80000001
    CPU1: Spectre v2: using BPIALL workaround
    smp: Brought up 1 node, 2 CPUs
    SMP: Total of 2 processors activated (2664.03 BogoMIPS).
    CPU: All CPU(s) started in SVC mode.
    devtmpfs: initialized
    VFP support v0.3: implementor 41 architecture 3 part 30 variant 9 rev 4
    clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 19112604462750000 ns
    futex hash table entries: 512 (order: 3, 32768 bytes)
    pinctrl core: initialized pinctrl subsystem
    NET: Registered protocol family 16
    DMA: preallocated 256 KiB pool for atomic coherent allocations
    cpuidle: using governor menu
    hw-breakpoint: found 5 (+1 reserved) breakpoint and 1 watchpoint registers.
    hw-breakpoint: maximum watchpoint size is 4 bytes.
    zynq-ocm f800c000.ocmc: ZYNQ OCM pool: 256 KiB @ 0x(ptrval)
    zynq-pinctrl 700.pinctrl: zynq pinctrl initialized
    e0001000.serial: ttyPS0 at MMIO 0xe0001000 (irq = 26, base_baud = 3125000) is a xuartps
    console [ttyPS0] enabled
    bootconsole [cdns0] disabled
    SCSI subsystem initialized
    pps_core: LinuxPPS API ver. 1 registered
    pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@linux.it>
    PTP clock support registered
    EDAC MC: Ver: 3.0.0
    FPGA manager framework
    clocksource: Switched to clocksource ttc_clocksource
    NET: Registered protocol family 2
    tcp_listen_portaddr_hash hash table entries: 512 (order: 0, 6144 bytes)
    TCP established hash table entries: 4096 (order: 2, 16384 bytes)
    TCP bind hash table entries: 4096 (order: 3, 32768 bytes)
    TCP: Hash tables configured (established 4096 bind 4096)
    UDP hash table entries: 256 (order: 1, 8192 bytes)
    UDP-Lite hash table entries: 256 (order: 1, 8192 bytes)
    NET: Registered protocol family 1
    RPC: Registered named UNIX socket transport module.
    RPC: Registered udp transport module.
    RPC: Registered tcp transport module.
    RPC: Registered tcp NFSv4.1 backchannel transport module.
    PCI: CLS 0 bytes, default 64
    Trying to unpack rootfs image as initramfs...
    Freeing initrd memory: 7216K
    hw perfevents: no interrupt-affinity property for /pmu@f8891000, guessing.
    hw perfevents: enabled with armv7_cortex_a9 PMU driver, 7 counters available
    workingset: timestamp_bits=30 max_order=17 bucket_order=0
    jffs2: version 2.2. (NAND) (SUMMARY)  © 2001-2006 Red Hat, Inc.
    io scheduler noop registered
    io scheduler deadline registered
    io scheduler cfq registered (default)
    io scheduler mq-deadline registered
    io scheduler kyber registered
    dma-pl330 f8003000.dmac: Loaded driver for PL330 DMAC-241330
    dma-pl330 f8003000.dmac: 	DBUFF-128x8bytes Num_Chans-8 Num_Peri-4 Num_Events-16
    brd: module loaded
    loop: module loaded
    libphy: Fixed MDIO Bus: probed
    CAN device driver interface
    libphy: MACB_mii_bus: probed
    SMSC LAN8710/LAN8720 e000b000.ethernet-ffffffff:00: attached PHY driver [SMSC LAN8710/LAN8720] (mii_bus:phy_addr=e000b000.ethernet-ffffffff:00, irq=POLL)
    macb e000b000.ethernet eth0: Cadence GEM rev 0x00020118 at 0xe000b000 irq 28 (00:0a:35:00:22:01)
    e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
    e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
    i2c /dev entries driver
    cdns-i2c e0004000.i2c: 100 kHz mmio e0004000 irq 22
    cdns-i2c e0005000.i2c: 100 kHz mmio e0005000 irq 23
    cdns-wdt f8005000.watchdog: Xilinx Watchdog Timer with timeout 10s
    EDAC MC: ECC not enabled
    Xilinx Zynq CpuIdle Driver started
    sdhci: Secure Digital Host Controller Interface driver
    sdhci: Copyright(c) Pierre Ossman

    0
    Comment actions Permalink

    Dear Customer,

     

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

    0
    Comment actions Permalink

Please sign in to leave a comment.