issue with my S19J pro showing [EarlyProbeHashBoardType] Detect Hashboard EEPROM failed: read EEPROM failed

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dtroy

• July 29, 2023 05:25

issue with my S19J pro showing [EarlyProbeHashBoardType] Detect Hashboard EEPROM failed: read EEPROM failed

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  dtroy

  • July 29, 2023 05:25

  please Nick help okay

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  Nick

  • July 31, 2023 02:27

  Dear customer.
   
  Please run the miner for more than an hour before sending the kernel log.
  Please send us the newest Kernel log and miner status screenshot.
   
  To ensure the security of your information, please send the newest kernel log in text form.（Please don't copy and paste here,it's not safe.）
  Please check the below link for How to copy kernel log into text form
  https://support.bitmain.com/hc/en-us/articles/9766967960857-How-to-copy-new-Kernel-Log-into-text-form 
  We will check and help you.

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  Nick

  • July 31, 2023 02:27

  Dear Customer,

  If you have any questions please feel free to contact us.

  Please send email to customersupport@bitmain.com

  We will reply to your question as soon as possible.

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