S19 Pro - ERROR_SOC_INIT: soc init failed! - do not read temp anymore

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Michaël Blanc

I started mining with my S19 Pro. It ran perfectly for around 3 weeks. I had to cut off house power supply and and when starting Miner logs showing this error.
Fault light is always on (red)

2023-07-19 09:20:02 ERROR_SOC_INIT: soc init failed!
2023-07-19 09:20:02 stop_mining: soc init failed!
2023-07-19 09:20:02 uninit_temp_info
2023-07-19 09:20:02 do not read temp anymore...
2023-07-19 09:20:02 cancel thread
2023-07-19 09:20:02 ****power off hashboard****
2023-07-19 09:20:02 temp monitor thread exit
2023-07-19 09:20:18 Version num 65536
 
Already done :
- Wires are checked (plugin and out the cable)
- Not dust
- Miner rested to factory settings
- Upgraded to the latest firmware - S19 Pro merged firmware (2022-12-29)
 
What's wrong with the temperature sensor? 

Thanks in advance!

Full logs : 

2023-07-19 09:18:38 Open miner sn file /config/sn error
2023-07-19 09:18:38 Miner compile time: Mon Dec 26 17:10:01 CST 2022 type: Antminer BHB42XXX sn :
2023-07-19 09:18:39 This is fix-freq version
2023-07-19 09:18:39 Miner compile time: Mon Dec 26 17:10:01 CST 2022 type: Antminer BHB42XXX
2023-07-19 09:18:39 commit version: f2ab6bc 2022-12-26 17:08:34, build by: jenkins 2022-12-26 17:22:17
2023-07-19 09:18:39 opt_multi_version     = 1
2023-07-19 09:18:39 opt_bitmain_ab        = 1
2023-07-19 09:18:39 mid_auto_gen          = 1
2023-07-19 09:18:39 opt_bitmain_work_mode = 3
2023-07-19 09:18:39 port 439 already exported
2023-07-19 09:18:39 port 454 already exported
2023-07-19 09:18:39 port 440 already exported
2023-07-19 09:18:39 port 455 already exported
2023-07-19 09:18:39 port 441 already exported
2023-07-19 09:18:39 port 456 already exported
2023-07-19 09:18:39 port 438 already exported
2023-07-19 09:18:39 port 453 already exported
2023-07-19 09:18:39 port 446 already exported
2023-07-19 09:18:39 port 445 already exported
2023-07-19 09:18:39 Note: front fan is power on!
2023-07-19 09:18:39 Note: rear fan is power on!
2023-07-19 09:18:39 start the http log.
2023-07-19 09:18:39 start listen on 6060 ...
2023-07-19 09:18:39 httpListenThread start ret=0
2023-07-19 09:18:39 bad chain id = 3
2023-07-19 09:18:42 bad chain id = 3
2023-07-19 09:18:44 ==========================capability start==========================
2023-07-19 09:18:44 board num = 3
2023-07-19 09:18:44 board id = 0, chain num = 1
2023-07-19 09:18:44 chain id = 0
2023-07-19 09:18:44 board id = 1, chain num = 1
2023-07-19 09:18:44 chain id = 1
2023-07-19 09:18:44 board id = 2, chain num = 1
2023-07-19 09:18:44 chain id = 2
2023-07-19 09:18:44 ==========================capability end============================
2023-07-19 09:18:44 chain num = 3
2023-07-19 09:18:44 skip loading levels for now
2023-07-19 09:18:48 load chain 0 eeprom data
2023-07-19 09:18:52 load chain 1 eeprom data
2023-07-19 09:18:55 load chain 2 eeprom data
2023-07-19 09:18:55 i2c_sim_init start
2023-07-19 09:18:55 init gpio477
2023-07-19 09:18:55 init gpio476
2023-07-19 09:18:55 i2c_sim_init end
2023-07-19 09:18:56 power open power_version = 0x75
2023-07-19 09:18:59 power is Calibrated
2023-07-19 09:19:01 miner type: Antminer S19 Pro
2023-07-19 09:19:01 multi machine mode
2023-07-19 09:19:01 load machine BHB42651 conf
2023-07-19 09:19:01 machine : BHB42651 
2023-07-19 09:19:01 chain_num 4, chain_domain_num 42, chain_asic_num 126, domain_asic_num 3
2023-07-19 09:19:01 abandon mix board!
2023-07-19 09:19:01 abandon mix board!
2023-07-19 09:19:01 fan_eft : 1  fan_pwm : 90
2023-07-19 09:19:01 create thread get_nonce_and_register_thread
2023-07-19 09:19:01 fixed working voltage = 1380
2023-07-19 09:19:01 fixed frequency is 525
2023-07-19 09:19:01 Chain [0] PCB Version: 0x0130
2023-07-19 09:19:01 Chain [0] BOM Version: 0x0010
2023-07-19 09:19:01 Chain [1] PCB Version: 0x0130
2023-07-19 09:19:01 Chain [1] BOM Version: 0x0010
2023-07-19 09:19:01 Chain [2] PCB Version: 0x0130
2023-07-19 09:19:01 Chain [2] BOM Version: 0x0010
2023-07-19 09:19:01 bad chain id = 3
2023-07-19 09:19:01 Fan check passed.
2023-07-19 09:19:01 uart_trans addr:0xf7247000.
2023-07-19 09:19:01 max sensor num = 4
2023-07-19 09:19:01 STATUS_INITED: soc init done!
2023-07-19 09:19:01 temperature_monitor_thread start...
2023-07-19 09:19:04 start to init...
2023-07-19 09:19:04 power sn:OLTT324BBAJBJ0677
2023-07-19 09:19:04 enable_power_calibration,calibration date:211208.
2023-07-19 09:19:05 power type version: 0x0075
2023-07-19 09:19:06 disable power watchdog: 0x0000
2023-07-19 09:19:07 Initializing the power, please wait, this may take up to 2 minutes...
2023-07-19 09:19:38 Slept 30 seconds, diff = 0.
2023-07-19 09:19:42 set_voltage_by_steps to 1500.
2023-07-19 09:19:52 start up min temp by 75a = 26
2023-07-19 09:19:55 Chain[0]: find 126 asic, times 0
2023-07-19 09:19:56 Chain[1]: find 0 asic, times 0
2023-07-19 09:19:58 Chain[1]: find 0 asic, times 1
2023-07-19 09:20:00 Chain[1]: find 0 asic, times 2
2023-07-19 09:20:00 Chain 1 only find 0 asic, will power off hash board 1
2023-07-19 09:20:02 Chain[2]: find 126 asic, times 0
2023-07-19 09:20:02 ERROR_SOC_INIT: soc init failed!
2023-07-19 09:20:02 stop_mining: soc init failed!
2023-07-19 09:20:02 uninit_temp_info
2023-07-19 09:20:02 do not read temp anymore...
2023-07-19 09:20:02 cancel thread
2023-07-19 09:20:02 ****power off hashboard****
2023-07-19 09:20:02 temp monitor thread exit
2023-07-19 09:20:18 Version num 65536
2023-07-19 09:20:18 Mask num 0x1fffe000
2023-07-19 09:20:18 opt_multi_version = 65536, interval timeout = 3817748
2023-07-19 09:20:18 freq = 405, percent = 90, hcn = 6472, timeout = 3817748
1

Comments

4 comments

Date Votes
  • Nick

    Dear customer.

     

    From the kernel log, it can't detect the hashboard. please kindly exclude the issue by following steps:

     

    1.Check the wires for the hashboard--pull them and re-plug them again, and also you can try to change the new wires.

     

    2.Please clean up the dust.

    How To Clean and Dust The Antminers

    https://support.bitmain.com/hc/en-us/articles/115004520173-How-To-Clean-and-Dust-The-Antminers

     

    If there are still the same problems after the above steps, please send it to repair.

     

    Best regards

    BITMAIN

    0
    Comment actions Permalink
  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

    0
    Comment actions Permalink
  • Jay

    Good morning, Sir
    The log shows a failure: Chain[1]: find 0 asic
    1. Replace the hash board cable first.
    2. If it is not resolved, you need to use a fixture to test the hash board.
    I'm Jack, Zeus Mining Technical Manager

    0
    Comment actions Permalink
  • Nick

    Dear Customer,

    If you have any questions please feel free to contact us.

    Please send email to customersupport@bitmain.com

    We will reply to your question as soon as possible.

    0
    Comment actions Permalink

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